Revenue Strategy and Operations Associate (SaaS, startup)

Interplay Learning, the leader in immersive learning for the skilled trades, now includes Industrial Training International (ITI), the global leader in specialized industrial learning solutions.

Leveraging instructor-led training, online simulations, AI, and VR, Interplay helps organizations and educational institutions upskill faster, reduce risk, and increase operational readiness. With nearly 600,000 people trained, Interplay is shaping the future of workforce development, building better careers and better lives. Visit www.interplaylearning.com to learn more.

Awards & Recognition

• 2024 Facilitiesnet Readers' Choice Award Winners for Software
• Forbes 2024, America's Best Startup Employers
• 2024 Fast Company Most Innovative Companies
• 2024 AHR Expo Innovation Awards Winners for Software
• Built-In, Best Midsize Places to Work In Austin 2023 & 2024
  
  

Position: Revenue Strategy and Operations Associate

We are seeking a highly analytical and detail-oriented Revenue Strategy and Operations Associate to join our Growth Team. In this role, you will focus on building and optimizing infrastructure for our revenue functions (Sales, Customer Success, Marketing) while acting as a critical thought partner to drive strategic growth. You will collaborate closely with various departments, including sales, marketing, finance, and customer success, to ensure operational efficiency and provide key insights.

This is a fully remote role with the option to work in an office if local to Austin, TX.

Why This Position

• Meaningful, impactful work
• Mission-driven company
• Career development in a dynamic, high growth environment
• Passionate, collaborative team
• Innovative product - EdTech, VR, AI
  
  

What You'll Do

• Analyze complex data sets to deliver actionable insights that shape growth strategies and operational decisions.
• Lead forecasting, pipeline management, and performance reporting, ensuring accurate, data-driven revenue tracking and strategic goal alignment.
• Manage and drive cross-functional initiatives, facilitating stakeholder alignment and providing strategic recommendations to executive leadership.
• Assists in managing transition to new CRM (Salesforce) and integration of broader GTM tech stack.
• Oversee the implementation of Clari Forecasting & Analytics to enhance forecasting accuracy and visibility into the sales pipeline.
• Manage and optimize the sales technology stack, ensuring tools are effectively integrated, utilized, and aligned with broader strategic and operational objectives
• Partner with sales and marketing teams to refine lead generation strategies, enhance conversion rates, and drive customer acquisition.
• Collaborate closely with Finance to ensure accurate revenue recognition, and assist in structuring compensation plans and quota tracking frameworks.
• Develop and maintain robust dashboards and metrics that provide real-time visibility into revenue health and pipeline progress.
• Identify and implement process improvements within sales operations, focusing on CRM optimization, sales cycle efficiency, and overall performance enhancement.
• Conduct market research and competitive analysis to surface growth opportunities and identify market shifts.
• Lead research projects on market entry, pricing optimization, and customer retention strategies, delivering clear and actionable recommendations.
• Design and execute operational experiments to optimize pricing, retention, and sales efficiency.
• Support and strengthen strategic partnerships that drive growth in core markets.
• Assist in executive-level projects, including board preparation, sales proposals, and high-impact presentations.
  
  

Who You Are

• Exceptional analytical and problem-solving skills, with the ability to derive strategic insights from complex data.
• Strong communication and project management skills, with proven experience managing multiple stakeholders and priorities.
• Comfortable navigating ambiguous and evolving challenges, offering thoughtful, data-backed solutions.
• Proactive and detail-oriented, with a focus on driving measurable outcomes.
• Effective collaborator with the ability to influence without authority across various teams and leadership levels.
  
  

Requirements

• Bachelor’s degree in Business, Finance, Economics, or related field.
• 3+ years of experience in management consulting, strategy consulting, revenue operations, or business analytics, ideally within a SaaS or technology-driven environment.
• Proficient in CRM tools (e.g., Salesforce), data visualization platforms, and Excel modeling.
• Experience in revenue forecasting, pipeline management, and operational process optimization.
• Deep understanding of sales cycles and operational metrics.
• Candidates must be authorized to work in the United States for any employer without stipulations and be residents of the United States.
  
  

The company conducts background checks after extending offers of employment. These screenings are performed by third-party specialists. All roles require I-9 verification, E-Verify, a background check, and a drug and alcohol test. Additionally, depending on the position, candidates may undergo employment history verification, DMV record check, reference checks, education and credential verification, and a credit history review.

Pay: $90k-110k (salary only, no bonus)

Interplay Learning Ethos

At Interplay, we love what we do. We embrace our daily challenge to push technological limits to invent better ways to make learning easier and training more powerful. We attract passionate people and invite spirited discourse. We celebrate that our jobs fit our lives, not the inverse. We are uncompromising in our belief that together: we can build better training, build better careers and build better lives for customers and our team.

Why You'll Love Working With Us

• Remote-first & flexible hours – Offices in Austin, TX; Deer Park, TX; Woodland, WA; and Cleveland, OH.
• Learning & growth – Annual learning reimbursement.
• Family-friendly policies – Support for work-life balance.
• Generous time off – 3 weeks PTO, 1 week Winter Break, holidays, and sick days.
• Comprehensive benefits – Medical, vision, dental, and 401(k) match.
• Equity – Private Company Equity Options
• Wellness – Mental and physical health resources and social events.
  
  

Join us and grow with a team that values you!

Diversity Statement

At Interplay Learning, diversity and inclusion are fundamental to who we are and how we operate our business. We’re building a diverse workforce that cultivates and supports all individuals for the betterment of each other, our company, and our customers. We believe a culture of equality creates a stronger work environment for all employees and that we are all accountable for encouraging and celebrating diverse voices. Interplay Learning commits to promote and recognize principles of fairness, equity, and social justice in relation to, and across, intersections of race, age, color, disability, faith, religion, ancestry, national origin, citizenship, sex, sexual orientation, social class, economic class, ethnicity, gender identity, gender expression, and all other identities represented among our diverse membership.

We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, and individuals with disabilities to apply. Interplay Learning is an equal opportunity employer and welcomes everyone to our team. If you need any reasonable accommodation at any point in the application or interview process, please let us know.

Equal Employment Opportunity

Interplay Learning is committed to providing equal employment opportunity (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, pregnancy, marital status, gender identity or expression, status as a veteran, or any other legally protected characteristic or activity in accordance with applicable federal, state and local laws.

As a federal contractor, Interplay Learning takes affirmative action to employ and advance employment of individuals with disabilities and protected veterans.

Interplay Learning does not discriminate against employees or applicants for discussing, disclosing, or inquiring about compensation.

Drug Testing & Background Testing

The company conducts background checks after extending offers of employment. These screenings are performed by third-party specialists. All roles require I-9 verification, E-Verify, a background check, and a drug and alcohol test. Additionally, depending on the position, candidates may undergo employment history verification, DMV record check, reference checks, education and credential verification, and a credit history review.