Offer summary

Qualifications:

Fluency in Italian and English, both written and spoken., Strong communication and interpersonal skills., Ability to solve problems and manage customer inquiries effectively., No prior experience is required, but customer service exposure is a plus..

Key responsabilities:

Provide excellent customer support in Italian for streaming platform inquiries.

Assist customers with account management and technical issues.

Guide users on navigating the platform and accessing content.

Document customer interactions and feedback accurately.

Job description

Patrique Mercier Recruitment is thrilled to offer an entry-level opportunity for an Italian Speaking Customer Support representative for a leading streaming TV and movie platform in Athens, Greece, with free relocation provided!

This is your chance to join an innovative company that is transforming the way people enjoy their favorite shows and movies!

In this role, you will assist Italian-speaking customers with inquiries related to their streaming accounts, troubleshoot issues, and provide detailed guidance on content and features. Your positive attitude and willingness to help will ensure that customers have an exceptional viewing experience.

This opportunity allows you to experience the rich culture and lifestyle of Greece while building a rewarding career or just enjoy several months in sunny destination with competitive conditions.

Kick-start your career in a vibrant environment alongside a passionate team dedicated to delivering outstanding customer service. This position is perfect for those looking to begin their journey in a dynamic tech-driven industry!

Responsibilities

Provide excellent customer support in Italian for streaming platform inquiries
Assist customers with account management and technical issues
Guide users on navigating the platform and accessing content
Document customer interactions and feedback accurately
Collaborate with team members to improve service quality
Stay updated on platform features and constraints

Requirements

Fluency in Italian and English, both written and spoken
Willingness to relocate to Greece with company support
No prior experience is required; customer service exposure is a plus
Strong communication and interpersonal skills
Ability to solve problems and manage customer inquiries effectively
Positive attitude, enthusiasm, and a willingness to learn
Familiarity with streaming services and technology is advantageous
Team-oriented mindset with a focus on customer satisfaction
Availability to work flexible hours, including weekends if required

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 2 weeks )
Free Greek Lessons, Engagement Activities

Required profile