Nordic Speaking Customer Support for Online Bookstore Department

📚 Join Our Bookstore Team! Patrique Mercier Recruitment ES is excited to announce an opening for a Nordic Speaking Customer Support representative for our Online Bookstore Department! If you are fluent in one or more Nordic languages (Danish, Swedish, Norwegian, or Finnish) and have a love for literature and customer service, this role is perfect for you!

In this engaging position, you will assist Nordic-speaking customers with their inquiries about books and services, ensuring they have the best possible experience while shopping online. Embrace the joy of connecting readers with their favorite books and enjoy a supportive team culture. If you're looking to combine your language skills with your passion for books, we want to hear from you!

Your Responsibilities

• Provide exceptional customer support to Nordic-speaking clients through various communication channels.
• Assist customers with inquiries regarding book orders, product information, and account issues.
• Document customer interactions accurately in our CRM system.
• Collaborate with team members to meet service goals and enhance the overall customer experience.
• Engage in ongoing training and development to keep up-to-date with industry trends and product offerings.

Requirements

• Fluency in one or more Nordic languages (Danish, Norwegian, Finnish) is essential. Please ensure to clearly state your nationality and native language in your C.V. and/or Cover Letter.
• A passion for books and literature is a strong advantage.
• Prior experience in customer support is beneficial but not mandatory.
• Outstanding communication and interpersonal skills.
• A positive and proactive team player.
• Strong problem-solving abilities and attention to detail.
• Ability to work effectively in a remote environment with excellent organizational skills.

Benefits

·         Private Health Insurance

·         Training & Development

·         Performance Bonus

·         2 Extra Salaries Per Year Fully Paid Training

·         Fully Paid Relocation Package ( flight, transfer and hotel )

·         Free Greek Lessons, discounts and other perks