Offer summary
Qualifications:
Fluent in German and English, Previous customer service experience is advantageous, Proficient in CRM systems, Strong analytical and problem-solving skills, Able to multitask effectively.Key responsabilities:
- Deliver exceptional support via phone, email, and chat
- Address inquiries and resolve issues promptly
- Maintain product knowledge for accurate service
- Log interactions in CRM for tracking purposes
- Collaborate with team to improve customer experience