Offer summary

Qualifications:

Fluency in Dutch and proficiency in English are essential., Previous experience in customer service, preferably in the airline or travel industry., Excellent communication and problem-solving skills are required., Familiarity with airline booking systems and customer service platforms is a plus..

Key responsabilities:

Provide outstanding customer service to airline passengers in Dutch.

Assist customers with inquiries related to bookings, cancellations, and flight details.

Effectively handle and resolve customer complaints and issues.

Maintain accurate records of customer interactions and transactions.

Job description

Patrique Mercier Recruitment PT is a distinguished recruitment agency in Greece, dedicated to connecting skilled individuals with exciting job opportunities across various industries. We are currently looking for a Dutch Speaking Airline Customer Service Specialist to join our passionate team in Athens, with the flexibility to work remotely within Greece. This role is perfect for those who are enthusiastic about providing exceptional customer service in the airline sector. As a Dutch Speaking Customer Service Specialist, you will support Dutch-speaking customers by responding to their inquiries and ensuring a smooth travel experience. If you have strong communication skills and a commitment to customer satisfaction, we would love to welcome you to our team!

Responsibilities

Provide outstanding customer service to airline passengers in Dutch.
Assist customers with inquiries related to bookings, cancellations, and flight details.
Effectively handle and resolve customer complaints and issues.
Communicate flight information, policies, and procedures clearly to customers.
Maintain accurate records of customer interactions and transactions.
Work collaboratively with team members to uphold service standards.
Stay informed about airline services and industry developments to provide effective assistance.

Requirements

Fluency in Dutch is essential; proficiency in English is also required.
Previous experience in customer service, preferably in the airline or travel industry.
Excellent communication and problem-solving skills.
Able to thrive in a fast-paced and remote working environment.
Familiarity with airline booking systems and customer service platforms is a plus.
Willingness to work flexible hours, including evenings, weekends, and holidays.

Benefits

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....

Required profile