Spanish Speaking Roadside Assistance Coordinator - Athens (Remote in Greece)

Patrique Mercier Recruitment PT is excited to offer a remote opportunity for a Spanish Speaking Roadside Assistance Coordinator based in Greece. Our agency specializes in connecting talented individuals with excellent career opportunities, and we are seeking a dedicated professional to provide high-quality support to our Spanish-speaking clients during roadside emergencies. In this role, you will be responsible for coordinating timely assistance, ensuring that customers receive the help they need while maintaining a positive customer experience. If you are passionate about helping others and want to use your language skills in a meaningful way, we encourage you to apply!

Responsibilities

• Serve as the primary contact for Spanish-speaking customers requiring roadside assistance.
• Assess client needs and efficiently coordinate responses from service providers.
• Maintain clear and empathetic communication with clients throughout the assistance process.
• Collaborate with service partners to ensure prompt and effective service delivery.
• Accurately document all customer interactions and service requests for quality assurance.
• Gather and analyze customer feedback to identify opportunities for service improvements.

Requirements

• Fluency in Spanish and strong proficiency in English; knowledge of additional languages is a plus.
• Prior experience in customer service or a related support role.
• Exceptional communication and interpersonal skills.
• Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
• Proactive problem-solving abilities with a commitment to customer satisfaction.
• Familiarity with automotive services or roadside assistance processes is advantageous.
• Must be based in Greece and willing to work flexible hours, including evenings, weekends, and holidays.

Benefits

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....