Offer summary

Qualifications:

Fluency in French and English, both written and verbal., Experience in technical support or customer service is preferred., Strong analytical and troubleshooting skills., Excellent communication skills with the ability to explain technical issues clearly..

Key responsabilities:

Deliver high-quality technical support to French-speaking clients through various communication channels.

Quickly identify and resolve technical issues to ensure client satisfaction.

Educate clients on effectively using our digital platforms and services.

Document client interactions accurately, including issues reported and solutions provided.

Job description

Patrique Mercier Recruitment is excited to offer an opportunity for a French Speaking Technical Advisor, working remotely within Greece. As a recognized leader in multilingual recruitment, we seek a dedicated individual passionate about technology and customer service. In this role, you will provide exceptional technical support to our French-speaking clients experiencing issues with our digital services. You will engage with clients remotely, ensuring they receive timely assistance and guidance. If you possess strong troubleshooting skills and enjoy helping others navigate technical challenges, we invite you to apply and join our dynamic team!

Responsibilities

Deliver high-quality technical support to French-speaking clients through various communication channels (phone, email, and chat).
Quickly identify and resolve technical issues to ensure client satisfaction.
Educate clients on effectively using our digital platforms and services.
Document client interactions accurately, including issues reported and solutions provided.
Collaborate with the support team to enhance service delivery and improve customer experience.
Stay informed about product changes and technical advancements to provide up-to-date assistance.
Participate in ongoing training to continually develop your technical expertise.

Requirements

Fluency in French and English, both written and verbal.
Experience in technical support or customer service is preferred.
Strong analytical and troubleshooting skills.
Excellent communication skills, with the capacity to explain technical issues clearly.
Familiarity with digital platforms and online troubleshooting methods.
Ability to work independently and as part of a remote team.
A proactive and eager attitude towards learning and adapting to new challenges.

Benefits

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....

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