Account Manager - Spokane, WA

Account Manager - Spokane, WA

ABOUT PRECISION DIAGNOSTICS 
Precision Diagnostics, based in San Diego, California is a fast-growing clinical laboratory that specializes in providing drug testing, primarily for the purpose of helping physicians monitor their patient’s undergoing treatment for pain or substance abuse. Precision’s 
objective is to improve patient adherence/compliance with their prescription regimen, reduce healthcare costs and protect medical practices from liability. 
 
OUR VALUES:   
INNOVATION – INTEGRITY – INSIGHTS – OUTCOMES   
  
•    Precision invested in research grade instruments and have deployed use of the most advanced fully automated technology available in the industry, because       Innovation is at our core!   
•    Precision continues to be dedicated to compliance and science in an ever-changing industry where Integrity is paramount.    
•    Precision delivers data that is significantly more Insightful because it is delivered in real-time, easily interpreted, and clinically actionable.   
•    Precision’s NextGen testing and Precision Analytics gives practitioners more data to make better decisions and ultimately improve Outcomes.  
  
 
WHAT WE BRING TO THE TABLE: 
•    Generous compensation plan with base salary and commission 
•    Bonus and President’s Club opportunities 
•    Car and Phone allowance 
•    Expense reimbursement 
•    On-the-job education, training, and support 
•    New Hire Sales Training class in San Diego 
•    Comprehensive benefits package: Medical, Dental, Vision, and additional optional coverages   
•    401K with company match   
•    Paid time off and paid Holidays  
•    Precision is dedicated to giving back to our communities through various platforms such as: 
     o    Sponsoring high school students with limited economic means o Annual company food drive with Precision matching each employee donation 
     o    Precision Cares program, partnering with local communities each year to give back 
•    Frequent company events to keep our employees connected such as: 
     o    Lab Week: To celebrate and recognize the value our Lab Team members contribute 
     o    Compliance Week: To shine a light on the importance of compliance & ethics                                                                                                                                 o    Quarterly State of the Unions: All company business updates from our CEO                                                                                                                                   o    National Sales Meeting in San Diego for all Sales team members to connect and learn 
 
 
THE ROLE: ACCOUNT MANAGER 
The Account Manager provides a range of support to current customers.  It is the job of the Account Manager to ensure the services rendered by Precision’s customers are billed and paid for appropriately. 

WHAT SUCCESS LOOKS LIKE IN THIS ROLE: 
•    All assigned accounts follow an established process for patient intake, patient insurance, and all necessary patient data collection. 

 •  Increased reimbursements (paid claims) within all assigned accounts through front end and ongoing collection of accurate and updated insurance and all         necessary patient data.
•    Account retention of 100% within your territory. 
•    Establish and maintain compliance with all relevant insurance payer policies within all assigned accounts in your territory. 
  
WHAT YOU BRING TO THE TABLE: 
•    Excellent communication and relationship-building skills to effectively engage with healthcare providers and internal stakeholders. 
•    Detail-oriented with strong problem-solving skills to proactively address claimrelated issues and payer policy adherence. 
•    To be successful, you agree that technology is a key part of every business process, and you will make new technology adoption part of your routine. 
•    Become fluent in Microsoft 365 (formerly Office635) applications assigned to your role. Common applications include: Teams, Word, Excel, Tasks and         Planner 
•    Complete training in a timely manner that is assigned to you. Training is primarily conducted via Microsoft Learn modules and is assigned based on:

        o    Position/Job Role – Most positions require a core set of Microsoft 365 working knowledge 
        o    Project Role – As member of a project team, you may be required to complete training before you can engage with the project team or commence     project work 
 
 
 ADDITIONAL JOB CONSIDERATIONS: 
•    This position is Full-Time, Exempt 
•    Repetitive movement of hands, arms and legs, fingers (typing and/or writing) 
•    Requires sitting (15% of time), walking (10% of time), and standing (75% of time) 
•    Exposure to general office environmental conditions 
•    Reaching above/below shoulder level 
•    Occasionally required to lift to 20 pounds 
  
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.    
  
Precision is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

This policy applies to all employment practices within our organization, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Precision Diagnostics makes hiring decisions based solely on qualifications, merit, and business needs at the time. 

Qualifications