Offer summary

Qualifications:

Proficiency in Microsoft Office Suite, Slack, Google Workspace, and similar tools., Basic IT literacy for troubleshooting and liaising with IT support., Familiarity with CRM systems for managing communications and processes., Strong communication, organizational, and time management skills..

Key responsabilities:

Maintain accurate records of student attendance and provide timely updates.

Act as the primary contact between students, faculty, and administrative departments.

Disseminate important announcements and schedule changes to relevant parties.

Plan and organize non-academic events and facilitate feedback collection from students and staff.

Job description

This is a remote position.

BIT - Beam Institute of Technology (our Partner) is a tech education startup based in Berlin, Germany. We are on a mission to teach people tech skills that can change their life and help them find the career of their dreams. Too often, we have heard of colleagues stuck in a job they didn’t like or being underpaid without the means to change that situation.

We have founded BIT – Beam Institute of Technology to help solve this problem. We believe that getting a top-level education shouldn’t be exclusive only to those who can afford it. This is why we work with governmental organizations and partners to ensure that you can take part in one of our courses regardless of your current financial situation.

Who are we looking for?

Our sales team is growing and we are looking for a Сurator Support Manager to join our awesome team.

Responsibilities:

Attendance Tracking: Maintain accurate records of student attendance and ensure timely updates.
Liaison Role: Serve as the primary point of contact between students, faculty, and administrative departments.
Information Dissemination: Distribute important announcements, schedule changes, and upcoming event details to all relevant parties.
Feedback Collection: Facilitate the collection of administrative feedback from students and staff to improve operational processes.
Event Coordination: Plan and organize non-academic events such as meetings, administrative workshops, and social gatherings.

Requirements

Office Software Proficiency: Expertise in tools such as Microsoft Office Suite, Slack, Google Workspace, and similar productivity software.
IT Literacy: Basic technical skills to navigate office systems, troubleshoot common issues, and liaise with IT support when needed.
Familiarity with CRM Systems: Understanding of customer/ student relationship management platforms to streamline communications and administrative processes.
Effective Communication: Ability to clearly convey information via emails, meetings, and announcements.
Organizational Skills: Strong capability to manage multiple administrative tasks, schedules, and documentation simultaneously.
Time Management: Proficiency in prioritizing tasks and meeting deadlines to ensure smooth daily operations.
Attention to Detail: Precision in maintaining accurate records and ensuring data consistency.
Problem-Solving: Quick and proactive resolution of administrative issues and unexpected challenges.

Benefits

Home-Office work
A real startup atmosphere and flat hierarchy - your ideas are important and listened to!
A warm customer base that is interested in our product;
Friendly team, ready to help at anytime;
Structured onboarding- tools and training to make the adaptation process comfortable;
Flexible and independent working - when and where you want!
Free training on all Education Center products for you and close relatives - a great opportunity to grow and develop.