Offer summary

Qualifications:

Strong passion for sales and customer service., Excellent verbal and written communication skills., Ability to empathize and connect with people easily., Some sales experience and a willingness to learn new skills..

Key responsabilities:

Generate quality agency leads through various outbound campaigns.

Ensure smooth handoff of leads to the sales team with detailed context.

Maintain accurate records of interactions in the CRM system.

Report on lead generation activities and collaborate with the sales team.

Job description

Automattic—the global leader in publishing, messaging, and commerce software—is building the operating system for the open web.

Automattic for Agencies is dedicated to empowering agencies and developers to create outstanding WordPress websites and online experiences. We’ve combined world-class hosting, professional tools and plugins, and expert technical support from across Automattic’s product portfolio—all tailored to fuel agency success. Our mission is to foster a thriving ecosystem where agencies and studios can fully leverage our full platform capabilities to elevate their client offerings, streamline operations, and drive sustainable growth.

Our sales team is responsible for sourcing and converting leads into opportunities, and we’re looking for a results-oriented Sales Development Rep (SDR) to join us. This is a high-growth role designed to develop and launch people into a successful sales career in the tech industry.

Responsibilities:

Generate quality agency leads through outbound campaigns, including email, cold-calling, and social media outreach, introducing the Automattic for Agencies program.
Ensure a smooth handoff to the other members of the sales team by providing detailed background information and context on each opportunity.
Maintain records of interactions with leads in our CRM system to ensure accurate tracking.
Report on lead generation activities, conversion rates, and overall progress toward goals.
Collaborate with the sales and leadership teams to align on goals, share feedback from prospects, and refine the outbound process.
Consistently meet or exceed weekly and monthly activity targets, such as the number of calls made, emails sent, and meetings booked.

Requirements:

Strong passion for sales and helping to grow our business in a customer-first environment.
Are highly socially intelligent; easily able to understand, empathize, and connect with people.
Skilled at verbal and written communication.
Love solving problems and discovering opportunities to help people succeed.
Thrive in a goal-oriented and high-growth environment that achieves results.
Value being part of a dynamic team and having a clear impact on the business.
Coachable and eager to learn through constructive feedback.
A curiosity to learn new skill sets, new CMS tools, a new industry, and more about the prospective new customers you’ll be reaching out to.

We’re excited about you because you:

Have some sales experience and are looking to be involved in driving SDR strategy.
Are highly productive in a work-from-home environment.
Are confident conducting cold calls and facing objections.
Are empathetic and know that active listening is the key to becoming a great seller.
Welcome adversity because it drives you to achieve the results you know you can attain.
Motivated by your goal, the team, and your pursuit to always be better.
Are relentlessly hardworking. This is really all it takes to be a successful Sales Development Rep; we’ll teach you the rest!

Salary range: $65,000-$160,000 USD - Please note that salary ranges are global, regardless of location, and we pay in local currency.

This isn’t your typical work-from-home job—we are a fully-remote company with an open vacation policy. Read more about our compensation philosophy. To see a full list of benefits by country, consult our Benefits Page. And check out these links to learn more about How We Hire and What We Expect from Ourselves. #LI-Remote

About Automattic

We’re the people behind WordPress.com, WooCommerce, Tumblr, Simplenote, Jetpack, Longreads, Day One, PocketCasts, and more. We believe in making the web a better place.

We’re a distributed company with more than 1700 Automatticians in nearly every corner of the globe, speaking over a hundred different languages. Enriched by this diversity, we’re united by a singular mission: to democratize publishing, commerce, and messaging so anyone with a story can tell it, anyone with a product can sell it, and everyone can manage their communications from a single source. In short, we help maintain a balance in society, creating and continually refining powerful tools people can use to compete fairly—regardless of income, gender, politics, language, or where they live in the world.

We believe in Open Source, and the vast majority of our work is available under the GPL. Automattic is a Most Loved Company and Disability Confident Committed. (Here’s what that might mean for you.) Learn more about our dedication to diversity, equity, and inclusion and our Employee Resource Groups.

If you need disability-related accommodations during the application or interview process, please fill out this form. We are committed to ensuring an accessible hiring process for all candidates.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Required profile