Account Executive

Description

Blockaid builds trust in blockchain technology through better security. Our onchain security platform is trusted by the biggest names in web3—including Coinbase, Metamask, Uniswap, Backpack, Stellar, and more—to detect, understand, and automatically prevent or mitigate damage from fraud, scams, hacks, and financial risks.

Blockaid is seeking a dynamic Account Executive to join our Go-To-Market (GTM) team and help advance the blockchain security industry. In this role, you will be pivotal in driving the adoption and sales of our innovative onchain security solutions. You will own the entire sales process, from prospecting to closure, and collaborate closely with prospects to understand their needs and deliver compelling solutions that protect against fraud and scams in the web3 space.

This is a remote role for candidates based in the East Coast (EST). Applications from other timezones or locations will be considered based on their feasible proximity to EST.

Key Responsibilities

• Building and owning the entire sales process, including negotiating and closing contracts, client retention, renewals, upsells and client satisfaction.
• Engaging with potential customers, understanding their needs, and explaining how the product solves their needs.
• Reaching out to new leads via various communication channels and getting them excited for an introductory callץ
• Educating cryptocurrency companies about blockchain nodes and how to troubleshoot their infrastructure issues (We have plenty of resources to bring you up to speed)ץ
• Tracking, analyzing, and finding ways to improve campaigns and the sales process.
• Collaborate across our internal business and technology teams to drive the desired business outcomes for our customers
• Refine and establish processes to support our business’s evolving needs.
• Demonstrated ability to develop long-term, trustworthy strategic relationships with senior level executives and technical individuals.
• Create & articulate compelling value propositions.
• Own, manage, and report using a CRM: ensure the system is up to date and that all relevant metrics are input.
• Provide customer feedback to the product and engineering teams and inform product development.
• Work with support and communicate with customers both pre and post-sales.
• Maintain a healthy sales pipeline.
• Respond and communicate quickly with customers.
• Ensure customer satisfaction.

Requirements

• 4+ years of quota-carrying experience in a client-facing Account Executive role selling SaaS, PaaS, or IaaS offerings to Enterprises and C-level stakeholders.
• Knowledge and passion for the crypto/blockchain industry.
• Self-starter attitude and the ability to execute new ideas with autonomy.
• Strong desire to work in sales at an early-stage startup.
• Demonstrated success in identifying, developing, negotiating, and closing large-scale technology projects to complex enterprise accounts.
• Experience driving technology adoption and creating long term transformational account strategies.
• Ability to operate independently and proactively in an effort to source and progress new business.
• .Proficiency using CRM software, forecasting, and opportunity management.
• Excellent listening, verbal and written communication skills.
• Capable of understanding of customer pain points, requirements and correlating potential business to value that can be provided by technical services.
• Experience managing numerous requests and time demands concurrently.

Strongly Preferred Requirements

• Self-starter, with proven professional success, who is prepared to work in a fast-paced, demanding environment.
• Demonstrated track record of working with cross-functional stakeholders.
• Advanced CRM experience including the configuration, development of dashboards and reports, programing experience.
• Cross functional selling experience (Architect, Sales Engineer, Professional Services, Partner, and ISV).
• Ability to prepare and deliver financial reports to customers.
• Based in the US East Coast (EST) or nearby.