Offer summary

Qualifications:

Minimum 2 years of experience in administrative support or operations., Strong reporting, analytical, and problem-solving skills., Excellent written and verbal communication in English., Proficiency in Microsoft Office Suite and Google Workspace..

Key responsibilities:

Manage data entry, record-keeping, and document organization.

Prepare and analyze operational reports and performance metrics.

Coordinate meetings, schedules, and travel arrangements.

Support project management and cross-functional collaboration.

Job description

This is a remote position.

WorkBetterNow ( www.workbetternow.com ) provides full-time positions for professionals in LATAM looking to work with United States-based companies. Our remote professionals come first and are the most important part of our team. If you want to be part of a company that values work-life balance and supports your professional development, you’re in the right place.

We are looking for a highly organized Operations/Administrative Assistant to support business operations by managing administrative tasks, streamlining workflows, and ensuring smooth daily activities. This role requires strong analytical skills, leadership capabilities, and experience in reporting and documentation. The ideal candidate will assist in administrative tasks, generating reports, and supporting cross-functional teams to optimize efficiency.

Our Core Values

Put our Talent first
Pursuit of excellence/continuous learning
Integrity and transparency
Ownership mentality
Pursuit of growth
Excellent attitude

Job Description:

WBN Certified Professionals™ work full-time (40 hours/week) as self-employed from their homes, helping businesses in the US with their administrative needs. WBN CPs work Monday through Friday during US business hours. We are searching for ambitious, top-talented, self-employed who are driven to succeed by providing long-term virtual assistant skills to the companies they serve. The salary starts at $1125.00 per month.

As a WBN CP, you will have the privilege of assisting with a variety of common processes and tasks necessary to keep your client’s business running smoothly. While your duties will depend on the specific needs of your client, they will include but not be limited to:

Manage data entry, record-keeping, and document organization.
Prepare and analyze operational reports and performance metrics.
Coordinate meetings, schedules, and travel arrangements.
Handle email communication, follow-ups, and correspondence.
Track and manage operational workflows and task completion.
Assist in vendor coordination, procurement, and invoice processing.
Support project management and cross-functional collaboration.
Monitor and coordinate processes, ensuring adherence to SLAs and KPIs.
Maintain confidentiality and compliance with company policies.
Develop and maintain Standard Operating Procedures.

Requirements

Minimum 2 years of experience in administrative support or operations
Strong reporting, analytical, and problem-solving skills
Excellent written and verbal communication in English
Ability to prioritize tasks and work independently

Platforms & Tools

Microsoft Office Suite / Google Workspace
Communication tools (Slack, Zoom, Microsoft Teams)
Project management tools (Asana, Trello, or similar) (preferred)
CRM or database management tools (preferred)

Technical Requirements

8GB+ RAM
Intel i3 8th generation or newer, an AMD Ryzen 3 2nd generation or newer, or an M1 chip.
Windows 10+ or from macOS Mojave to the latest version.
25 - 50 Mbps Internet Speed (Minimum)
USB headset with noise-canceling (ideally)

Benefits

Work from the comfort of your home
A supportive work environment that values its people.
Above-average salary, with scheduled increases after 6 and 12 months of employment.
Wellness Benefit after 3 months of employment to support your overall well-being.
Paid vacations and personal days.
Maternity/Paternity leave for up to 2 months. WBN will cover 50% of your WBN-base salary (Applied for WBN Certified Professionals™ who have been with WBN for more than one year).
Designated Success Coach who will provide personalized support and guidance.