Virtual Sales Maanger

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 

Your Role at Baxter

THIS IS WHERE you build trust to achieve results!

The Virtual Sales Manager is responsible for managing a team of Virtual Inside Sales Representatives to meet revenue objectives in assigned business units and product categories. The manager will use leadership experience and digital sales skills to lead Virtual Sales Reps to prospect, cultivate, and ultimately close business.

The Virtual Sales Manager also has oversight to a third party new business generating team on a contractual basis. Lead efforts for outbound lead generation for covering PSS, GSS and CCC solutions within Care and Connectivity.

Your Team

We're a friendly, collaborative group of people who push each other to do better every day. We find unique strategies to close deals and expand our skills by challenging ourselves and others. When tackling challenges with your territory team, you always have camaraderie and support to help accomplish your goals.

Like many sales organizations, our commission and incentive structures can vary from business to business. Often, we establish guarantees for new hires and will always be open and transparent with you about expectations and fluctuations.

What you'll be doing

Virtual Sales

• Lead and mentor a team of 9 Virtual Sales Representatives on cold calling and email communication techniques, the strategic selling process, understanding the healthcare system and objection handling, and continuous development of knowledge and skills in the following core areas:
• Product knowledge, application knowledge, Company knowledge, and sales skills.
• Design, maintain, and deliver weekly, quarterly, and annual report cards for the Virtual Sales team, set goals, and measure progress using critical metrics.
• Run sales cadences focused on revenue attainment, pipeline, and opportunity identification.
• Maintain a high client satisfaction rate, as measured by annual surveys and employee engagement.
• Communicate customer feedback to Sales and Marketing leadership to drive innovation, improve products and address concerns.
• Collaborate with Marketing and Sales leadership to evaluate and improve the lead-management process between Marketing, Virtual Sales and Field Sales teams.
• Stay informed on sales analytics, customer communication methods, and industry trends, and lead continuous improvement initiatives based on market changes.
• Own the interview process and new hire training for Virtual Sales team.
• Implement standard methodologies throughout the team

New Business Generation

• Continuous improvement and refinement of messaging, campaign platforms, playbooks, email templates, and tools.
• Initial and continuous training of five Televerde Sales Development Representatives (SDRs)
• PSS Competitive accounts; hospitals with 25 or more beds, IDNs with 5 or less accounts.
• GSS Hospitals with 6 or less Operating Rooms, Ambulatory Surgical Centers with 6 or more Operating Rooms, non-HCA accounts and non-government hospitals.
• CCC one-view sites with competitive patient engagement offerings, competitive accounts of 150 bed or more.
• Creation of target account lists and identification of initial product focus.
• Ongoing evaluation and feedback of the SDRs performance and efficiency, including weekly objection handling reviews with the SDRs.
• Assessment of the program's overall effectiveness and strategic role of Televerde in our long-term growth plans.

What you'll bring

• Excellent communication and interpersonal skills, with the ability to effectively train, mentor, and coach individuals at various stages of development.
• Strong organizational skills, with the ability to handle multiple projects and priorities effectively.
• Strong focus on recognizing opportunities for growth and expansion.
• Strong product knowledge and understanding, with the ability to quickly learn and apply new information in a timely fashion.
• Ability to work independently and as part of a team, with a strong focus on delivering high-quality results.
• Travel up to 10%
• Previous management experience within a sales organization or demonstrated ability to lead and empower others.
• Validated sales experience, with a consistent track record of success as a seller (digital preferred).
• Strong leadership skills, with the ability to motivate and lead a team effectively.
• Bachelor’s Degree or equivalent experience
• This position is on site in Raleigh, NC

Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a required minimum number of days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission. The flexible workplace policy is subject to local laws and legal requirements. At its discretion, Baxter may decide to adjust, suspend, or discontinue as business needs change.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $88,000 to $110,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position is also eligible for commission. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
                                                                                                                                                               
EEO is the Law 
EEO is the law - Poster Supplement 
Pay Transparency Policy

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.