National Account Manager

Summary:

We are currently seeking a National Account Manager to join our Channel Team. 

What your team does:

The Clio Channel Team is rapidly growing and focused on expanding our market reach by building and managing strong relationships with Channel partners. Our team recruits and onboards new partners, equipping them with the training and resources to succeed. By collaborating closely with partners and cross-functional teams, we ensure alignment with Clio’s goals and strategies to drive the development of the #1 cloud based legaltech solution. We pride ourselves on being both human and high performing.

Who you are:

You are a results driven professional with a passion for building and nurturing strong business partnerships. You thrive in managing large National Accounts, developing high impact relationships, and driving sustained revenue growth. You have a strategic mindset, with a focus on aligning business goals, delivering value, and achieving ambitious targets.

Clio is seeking a National Account Manager to manage and grow our National Channel partnerships. In this role, you’ll play a critical part in shaping the success of Clio’s partner network and overall business growth.

What you’ll work on:

As a National Account Manager, you will focus on driving revenue growth through effective partner management and strategic account development. Key responsibilities include:

• Recruit and onboard National Accounts, ensuring a seamless transition and alignment with Clio’s objectives.

• Educate national partners on Clio’s value proposition and solutions, equipping them with the knowledge and tools to effectively position and sell Clio’s offerings.

• Drive partner success by providing structured onboarding, training, and support that fosters early wins and long term growth.

• Ensure alignment with Clio’s competitive advantages and go-to-market strategies to maximize revenue opportunities.

• Develop and execute strategic account plans for National Channel Partners.

• Build and maintain strong relationships with key decision makers to ensure ongoing engagement and success.

• Understand partner needs and business drivers to deliver tailored solutions that drive growth.

• Collaborate on joint business plans to align Clio’s solutions with partner goals.

• Expand opportunities within existing accounts by identifying and pursuing new business initiatives.

• Serve as the primary liaison for National Accounts, coordinating with internal teams across marketing, product, sales, and customer support.

• Conduct regular business reviews to assess performance, refine strategies, and drive continued success.

• Ensure market penetration by aligning Clio’s offerings with partner go-to-market strategies.

• Track and analyze sales metrics to optimize account performance.

• Ensure compliance with company policies, procedures, and partner agreements.

• Support business objectives by performing additional duties as needed.

• Travel as needed to support partner events and meetings.

What you have:

• Experience managing and developing national or strategic accounts, ideally within a B2B or Channel partner environment.

• A proven track record of meeting and exceeding sales targets through effective account management.

• Strong relationship building skills and the ability to influence stakeholders at all levels.

• Strategic thinking with the ability to develop and implement account plans aligned with business objectives.

• Excellent communication and collaboration skills, with experience working across departments to support business goals.

• Strong analytical skills to track performance, identify opportunities, and drive data informed decisions.

• Familiarity with go-to-market strategies, Channel partnerships, and competitive positioning.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include: 

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days.

• Flexible time off policy, with an encouraged 20 days off per year.

• EAP benefits for you and household members, including counseling and online resources

• 401k matching and Child Education Savings

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

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*We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers