Abacus Insights is a mission-driven technology company focused on transforming the healthcare data industry, ultimately creating a more personalized patient experience, improving health outcomes, and lowering the overall cost of healthcare. Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges healthcare data from various sources and formats, allowing our customers to uncover differentiated insights. In addition, our employees know that they play an active role in keeping our customers' data safe and are responsible for ensuring that our comprehensive policies and practices are met.
With our deep expertise in cloud-enabled technologies and knowledge of the healthcare industry, we have built an innovative data integration and management platform that allows healthcare payers access to data that has been historically siloed and inaccessible. Through our platform, these healthcare organizations can ingest and manage all the data they need to transform their business by supporting their analytical, operational, and financial needs.
Since our founding in 2017, Abacus has built a highly successful SaaS business, raising more than $81 Million from leading VC firms with deep expertise in the healthcare and technology industries. We are solving problems of massive scale and complexity in a sector that is not only ready for disruption. We're growing quickly and would love for you to be a part of it!
About the Role:
We are seeking a highly motivated and experienced Vice President of Product Management to lead our product management function, translating business needs into innovative new solutions that will exceed customer expectations. The ideal candidate will possess very strong technical expertise, in-depth knowledge of healthcare payer operations, agile product development experience, and depth of experience in healthcare tech-enabled services.This role requires a strategic thinker with a deep understanding of healthcare trends, strong cross-functional collaboration skills, exceptional client and prospect engagement acumen, excellent communication skills, and a proven track record in leading the development of data products which drive significant customer ROI.
You will:
Lead and develop the Product Management Team:
- Lead and mentor an international team of product management and product marketing professionals, fostering a culture of innovation, collaboration, accountability, and continuous improvement.
- Provide guidance and support to the product management team, empowering them to effectively prioritize, plan, and execute product initiatives.
- Provide mentorship and structured career guidance to help individuals develop and achieve their desired career growth.
Be the voice of the customer:
- Represent the customer viewpoint (both internal and external) in all discussions to ensure the customer is always kept front and center.
- Balance competing customer needs to align product direction with the highest impact for the market.
Drive strategy and vision:
- Develop and drive the solution strategy, vision, and roadmap in alignment with Abacus Insights' overall business goals and objectives through quantitative market research and competitive analysis.
- Collaborate with executive leadership to define and communicate the long-term platform vision, ensuring alignment with market trends and customer needs.
Foster innovation:
- Leverage strong technical expertise to guide the development and enhancement of Abacus Insights' product suite, ensuring the use of cutting-edge technologies and best practice.
- Drive innovation and the incorporation of emerging technologies to maintain a competitive edge and meet evolving customer needs.
Engage with customers and the prospects:
- Collaborate with Client Success to engage clients, understanding their needs and translating them into highly impactful solutions.
- Engage with Sales and Marketing to keep a pulse of the market to inform future direction of the product.
Drive Go-to-market Strategy and Execution:
- Oversee the development and execution of product marketing strategies that effectively position Abacus Insights' solutions in the market.
- Ensure sales team has compelling messaging and collateral that resonate with target audiences, untimately driving improved funnel performance and increased sales.
Drive ruthless prioritization with transparency:
- Take-in and weigh a multitude of competiting viewpoints and drive alignment across the organization on product priorities.
- Regularly communicate product priorities and status to internal and external stakeholders to ensure transparency in product direction.
Maintain the product roadmap and a healthy product backlog:
- Develop and continuously refine a forward-looking product roadmap which balances multiple competing priorities and aligns with business objectives.
- Continuously cultivate a robust product backlog and ensure continuous grooming of new features to infrom the product roadmap.
Partner closely with Product Engineering, Client Data Engineering, and Architecture:
- Leverage a deep understanding of platform technology to work with engineers and engineering leadership to inform high-level technical design and architecture.
- Actively engage with technology teams to align delivery model and capacity allocation to optimize product delivery.
Ensure highly effective Product Management / Product Development operations:
- Drive continuous improvement in product development efficiency and effectiveness, including continued adoption of Agile practices, in partnership with Product Development leadership.
- Collaborate with Customer Success and Delivery to align on approach for client customizations and how to leverage custom work to inform and accelerate standard product direction.
What we’re looking for:
- Bachelor's degree in relevant field.
- Minimum of 10 years of experience in product management, with a focus on healthcare tech-enabled services.
- Proven experience leading product management teams and driving successful product launches in an agile environment.
- Strong technical acumen and understanding of cloud technologies including Databricks, Snowflake, AWS, and Azure.
- Deep understanding of healthcare payer operations, previous experience at healthcare payer is preferred.
- Excellent leadership and team management skills, with experience leading and developing high-performing international teams.
- Exceptional communication and presentation skills, with the ability to convey complex ideas clearly and persuasively.
- Strategic thinker with the ability to analyze market data, extract insights, and translate them into actionable plans.
- Demonstrated ability to drive prioritization in a highly engaged fashion, bringing alignment to differing viewpoints and clarity in direction going forward.
- Collaborative mindset with the ability to work effectively across cross-functional teams.
- "Roll up your sleeves mentality" working side-by-side with your team.
- Demonstrated ability to thrive in a fast-paced, dynamic startup environment.
Equal Opportunity Employer
As a mission-led technology company that is helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. We are dedicated to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment of any type in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
