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Channel Account Manager

Remote: 
Full Remote
Experience: 
Expert & Leadership (>10 years)
Work from: 

Offer summary

Qualifications:

10+ years in partnerships/alliances, 5+ years in direct/channel sales, experience in Computer Software Industry, excellent presentation skills.

Key responsabilities:

  • Recruit and develop Regional Partners
  • Build and execute Strategic Partner Plans
  • Drive Governance with Regional Partners
  • Track and optimize partnership performance
IFS logo
IFS XLarge https://www.ifs.com/
5001 - 10000 Employees
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Job description

Company Description

IFS is a billion-dollar revenue company with 7500+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

FS will become the dominant Industrial AI platform, with exponential growth predicted. The Partner Ecosystem at IFS will be the Force Multiplier. Effective partner management is a critical pillar behind IFS growth strategy. With a strong Partner Ecosystem, we will extend our market reach, improve sales, and enhance customer satisfaction. The Partner Ecosystem will recognize IFS as the Industrial AI platform. 

The Channel Manager will be responsible for building a world-class “Regional Partner” Ecosystem (Regional SI, VARs, Resellers, Specialists) and driving exponential growth with the Regional Partners. The Channel Manager will focus on recruiting, developing, and driving Partner-Sourced opportunities through Regional Partners. The Channel Manager will also make IFS the de facto solution and ensure our joint customers' highest quality of service and success.  

The Channel Manager will ensure IFS extends its market presence far beyond our internal capabilities, enabling our sellers to penetrate net new customers and bring industry experts into the IFS portfolio through the Regional Partners.   

Regional Partners will contribute to IFS Sales by driving net new opportunities through their GTM reach and expertise. In addition, they will offer complementary services or products that enhance the value proposition for end customers and ultimately deliver Customer Success on the Industry.ai Platform. 

As a Channel Manager at IFS, you will: 

  • Recruit, build and execute a Strategic Regional Partner Plan, ensuring we have an Ecosystem which incorporates all our GTM Industries and portfolio – recruiting the best Regional Partners for IFS as the leading Industry.ai platform  

  • Build and Execute individual Strategic Partner Plans with key Regional Partners, interlocking at the highest level with Regional Partners and IFS Sales Leadership and holding Regional Partners accountable to deliver against mutually agreed plans to grow market share, whilst coaching and guiding 

  • Become a Master in Developing Regional Partners, capitalising on their GTM strengths & driving great outcomes with the IFS Portfolio. You will train, coach and enable the regional partners with the broader IFS resources 

  • Ensure Regional Partners Create Net New Partner-Sourced opportunities, which are supported by IFS AEs, Digital Sellers, or the Channel Managers themselves. Channel Managers continuously evaluate the status quo, ensuring they help accelerate business outcomes at a strategic and local level, being the escalation point for key initiatives and opportunities 

  • Drive governance with all the Regional Partners. Ensuring the Regional Partners comply with the Partner Program, capitalize on the program's benefits and up-level through the tiers. Channel Managers are accountable for the Regional Partners achieving the program commercials, capabilities and skills and the advocacy of IFS. 

  • Expected to act in a coaching role and provide support and guidance to less experienced team members and Regional Partners 

  • Maintain a high degree of Knowledge of IFS Offerings including roadmaps and occasional liaison with Product Management, ensuring Regional Partners promote, campaign and deliver IFS business outcomes to the highest level  

  • Build WorldClass Marketing, Business Development and Revenue generating executable initiatives and plans with the partners, based on their reach, expertise and ICP 

  • Interlock with the IFS Regional Sales Leadership and field teams on educating, supporting and governing the interactions with Regional partners, creating the force multiplier effect  

  • Serve as a highly visible Internal Evangelist for Regional Partners to the field sales and delivery organizations. 

  • Track and optimize the performance of new and existing partnerships. Maintain accurate tracking mechanisms and analysis, action plans for management insight, through regular QBRs, Performance and Business Reviews to ensure proper work techniques, alignment on outcomes and compliance  

You Are 

  • An expert with strategic and structured thinking who enjoys building regional partners. Executing strategic plans which deliver a multiplier impact through revenue streams, customer reach and best of breed offerings through regional partners 

  • Resourceful, creative and a leader to effectively and efficiently take partners on a journey to become the very best partner of IFS and to customers 

  • Collaborative and eager to develop partner relationships and execute cross-functional teamwork in person or virtually 

  • Thoughtful about strategy and metrics, paired with the ability to hustle and execute 

  • Knowledgeable about the enterprise SaaS sales motion and how to make partners successful in replicating best practices 

  • Able to design and present business plans, track and improve partner progress, and communicate effectively both internally and externally 

  • Comfortable working with globally distributed teams 

  • An expert in the IFS Value Proposition to the partners. Understand their various business models and how they can make money from working with IFS 

In Simple Terms: 

  • YOUR INPUT: A Strategic thinker, business mobiliser, coach and conduit to accelerating business outcomes through Regional Partners 

  • YOUR OUTPUT: You bring out the best in Regional partners, drive incremental sales to IFS AEs and customer success 

  • YOUR TARGET: Booked Sourced Opportunities 
     

Qualifications
  • Track record of leading Regional Partners to Success
  • References from existing partners
  • 10+ years of industry experience within partnerships/alliances
  • 5+ years of direct sales/channel sales experience within the data, cloud, or SaaS space
  • Be highly effective at establishing and developing relationships with partners at all levels of seniority within their organisations with a high degree of responsiveness and integrity.
  • Ability to travel internationally up to 25% of the time
  • Achieve personal sales or partner quota – focused on incremental new license revenue / total billings
  • Experience in the Computer Software Industry preferably in the ERP market and / or FSM.
  • Excellent language skills required in English and French. Any other Western European language skills will be advantageous
  • Excellent presentation skills, at CXO level, with ability to create power messaging materials
  • As a person, you act proactively with a positive mindset and always have the willingness to win, align with our IFS Core Values.
  • Provide regular and accurate business forecasts as required

Additional Information

 

 

Required profile

Experience

Level of experience: Expert & Leadership (>10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Strategic Planning
  • Creativity
  • Collaboration
  • Communication
  • Problem Solving

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