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VIP Senior Key Account Manager/ Director

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Singapore

Offer summary

Qualifications:

Fluency in Chinese and English, 3-5 years in VIP/key account sales, At least 1 year in VIP user management, Strong business acumen and resource integration skills, Data-savvy with market trend identification.

Key responsabilities:

  • Understand needs of VIP users and enhance services
  • Partner with teams for user growth strategies
  • Enhance VIP user segmentation through data analysis
  • Utilize insights to craft tailored growth strategies
Hyphen Connect logo
Hyphen Connect Human Resources, Staffing & Recruiting Startup https://hyphen-connect.com/
2 - 10 Employees
About Hyphen Connect
Hyphen Connect: The Nexus of Web3 Talents As your premier Web3 talent acquisition partner, Hyphen Connect is dedicated to driving innovation by connecting passionate talent with forward-thinking enterprises. We equip both with the essential knowledge and tools needed to excel in the rapidly evolving, decentralized landscape. We serve as the link to top Web3 opportunities across infrastructure, DeFi, NFTs, gaming, and more, providing unparalleled insights, data-driven research, and comprehensive resources. Join us and become an integral part of our thriving Web3 community. Let's connect!
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Job description

We are looking to hire for one of our ecosystem projects. Our client, a leading digital assets ecosystem globally, is in search of an experienced VIP Senior Key Account Manager/ Director.

 

In this role, you will: 

  • Understand the challenges and needs of VIP users, analyze competitors, and enhance platform services to foster user loyalty and satisfaction.
  • Partner with product, operations, and regional teams to align resources and execute effective strategies for user growth.
  • Enhance VIP user segmentation and lifecycle management systems through data analysis to achieve better business results.
  • Utilize data-driven insights to craft tailored growth and retention strategies for various user segments, ensuring business objectives are met.

 

You might thrive in this role if you have:

  • Fluency in both Chinese and English, with 3-5 years of experience in VIP/key account sales and operations, including at least 1 year in VIP user management.
  • Strong business acumen and skills in resource integration, along with excellent communication and collaboration abilities across departments.
  • A solid understanding of commercial strategies, logical analysis, and systematic planning; data-savvy with the ability to quickly identify market trends and evolving customer needs.

#LI-REMOTE

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Resource Management SystemsKey ManagementPrivileged User ManagementData AnalysisTrend Analysis

Other Skills

  • Organizational Skills
  • Business Acumen
  • Strategic Planning
  • Verbal Communication Skills
Are you interested?

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