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Remote Healthcare Representative

Remote: 
Full Remote
Contract: 
Salary: 
33 - 35K yearly
Experience: 
Junior (1-2 years)
Work from: 

Offer summary

Qualifications:

1 year of customer service experience, Call center experience is a PLUS, Excellent communication and multitasking skills, Previous sales or benefits experience preferred, High school diploma required.

Key responsabilities:

  • Manage inbound and outbound calls about benefits
  • Respond to consumer inquiries and issues
  • Provide education on submitted documents and requests
  • Meet performance goals in efficiency and customer satisfaction
  • Establish business relationships through empathy
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Lifelancer Information Technology & Services Startup https://lifelancer.com/
11 - 50 Employees
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Job description

Job Description

Job Description

LOCATIONS: Remote must life in Florida south of Miami Airport

Pay: $17 or if 18 Bilingual Spanish/English

Hours Of Operations:

Monday through Friday 8-4:30 OR 11am - 8:30pm (Must be open)

Temp to Hire (Based on Performance/Attendance)

Title: Bilingual Healthcare Representative

Responsibilities:

Inbound and outbound calls to advise members on benefits

Respond to and own consumer inquiries and issues

Provide education and status on previously submitted documents and requests

Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance

Self Motivated with the ability to overcome objection

Establish own book of business through empathy and good listening

Requirements:

1 year of customer service experience with the same company

Call Center experience is a PLUS

Excellent Communication and multi tasking

Previous Sales Or Benefits Experience Is Ideal

High School diploma

Goal-driven and detail oriented

Must be able to clear background check

After reading Job Post you may e-mail your updated resume to:

Kehinde.Sosina@remx.com

Company Description

The professional staffing division of EmployBridge, America's Leading Workforce Specialist:

When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Company Description

The professional staffing division of EmployBridge, America's Leading Workforce Specialist: When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.


Lifelancer ( https://lifelancer.com ) is a talent-hiring platform in Life Sciences, Pharma and IT. The platform connects talent with opportunities in pharma, biotech, health sciences, healthtech, data science and IT domains.

Please use the below Lifelancer link for job application and quicker response.

https://lifelancer.com/jobs/view/8db6b1818a7424b535f0a81c52b192a5

Required profile

Experience

Level of experience: Junior (1-2 years)
Industry :
Information Technology & Services
Spoken language(s):
EnglishSpanishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Sales
  • Self-Motivation
  • Listening Skills
  • Communication
  • Multitasking
  • Customer Service
  • Detail Oriented
  • Empathy

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