Offer summary
Qualifications:
1 year of customer service experience, Call center experience is a PLUS, Excellent communication and multitasking skills, Previous sales or benefits experience preferred, High school diploma required.
Key responsabilities:
- Manage inbound and outbound calls about benefits
- Respond to consumer inquiries and issues
- Provide education on submitted documents and requests
- Meet performance goals in efficiency and customer satisfaction
- Establish business relationships through empathy