Offer summary
Qualifications:
5+ years in customer management, Experience in learning or talent development sector, Strong written and verbal communication skills, Technical aptitude and organizational skills, Ability to manage onboarding initiatives.
Key responsabilities:
- Lead and manage customer onboarding process
- Understand and document engagement requirements
- Meet with stakeholders to ensure goals are met
- Manage Totara configuration methodology and testing
- Develop strong relationships to drive NPS results