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Customer Care Executive Hiring: Askmeoffers.com is a leading online platform that provides users with the latest deals, discounts, and offers from a wide range of online retailers. We are committed to helping our users save money and make smart shopping decisions.
Position Overview: We are seeking a dynamic and customer-focused individual to join our team as a Customer Care Executive. The ideal candidate will be responsible for providing exceptional customer service to our users and resolving any issues or inquiries they may have.
Experience: 0 – 5 years
Location: Remote
Responsibilities:
Responding to customer inquiries via phone, email, and live chat in a timely and professional manner
Resolving customer complaints and issues effectively
Providing information about our services and promotions to customers
Processing orders and payments accurately
Keeping accurate records of customer interactions and transactions
Collaborating with other team members to ensure customer satisfaction
Qualifications:
Excellent communication skills, both written and verbal
Strong customer service skills
Ability to multitask and prioritize in a fast-paced environment
Proficiency in MS Office and customer service software
Experience in a customer service role is a plus
How to Apply: Interested candidates should send their resume and cover letter to upasana@askmeoffers.com.
Please include “Customer Care Executive Application” in the subject line of your email.
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