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Collections Representative

Remote:

Full Remote

Contract:

Freelance

Salary:

33 - 33K yearly

Experience:

Mid-level (2-5 years)

Work from:

Panama

Offer summary

Qualifications:

Minimum 3 years of collections experience, 1 year of remote work experience, Bachelor's Degree or equivalent education, Proficient in Microsoft Office, Strong customer service orientation.

Key responsabilities:

Generate and send dunning letters to debtors
Communicate with debtors and co-makers regarding overdue payments
Clarify payment terms as needed
Document financial statuses and collection efforts
Update collection systems and notify co-signers

Contemporary Staffing Solutions Human Resources, Staffing & Recruiting SME https://www.contemporarystaffing.com/

501 - 1000 Employees

See more Contemporary Staffing Solutions offers

Job description

Collections Representative

Contemporary Staffing Solutions is seeking a Collections Representative to join our client in Blue Bell, PA for a temporary to hire, remote opportunity! As the Collections Representative, you will be responsible for managing and executing collection activities by initiating dunning letters, contacting debtors and co-signers, explaining payment terms, recording financial statuses, updating collection systems, and ensuring compliance with enrollment agreements. This role offers $17/hour!

Responsibilities of the Collections Representative Include:

Generate and send dunning letters to debtors to prompt payment on overdue accounts and confirm payment arrangements as necessary.
Communicate with students and co-makers via telephone to ascertain reasons for overdue payments and request payments.
Clarify the terms of the enrollment agreement and related documents to students and co-makers as required.
Document customer financial statuses and collection efforts.
Update collection systems with action and result codes for each event and notify co-signers of their responsibilities if debtors fail to pay.

Requirements of the Collections Representative:

Proficient in reading and interpreting procedure manuals, and producing reports and correspondence.
Effective communicator with employees at all levels.
Skilled in applying commonsense understanding to follow written, oral, or diagram instructions and solving problems in standardized situations.
Functional knowledge of computers and Microsoft Office, with a strong customer service orientation.
Minimum of 3 years of collections experience, including 1 year of remote work experience, with a Bachelor's Degree or equivalent combination of education and experience.

Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.