Offer summary

Qualifications:

High school diploma or equivalent required., Excellent communication and customer service skills., Ability to handle high call volumes and meet performance metrics., Reliable high-speed internet and a private workspace at home..

Key responsibilities:

Assist patients with account resolution and payment arrangements.

Handle inbound and outbound calls related to collections.

Accurately record patient information and document interactions.

Work with computer programs to meet individual performance goals.

Job description

REMOTE POSITION - Actively Hiring ($17 per hour with monthly bonus opportunities)
LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE
BCA Financial Services, Inc. is seeking detail-oriented full-time Collections Specialists. If you thrive in a fast-paced environment, where you can be solution driven, provide exceptional customer service, all while being rewarded and recognized for your hard work and performance, apply today!

Compensation & Benefits we offer:

$17/HR with monthly bonus opportunities
Monday through Friday schedule
Medical, GAP, Dental, Vision, and Voluntary Life insurance
401k with a company match
Paid time off and Paid holidays

The Collections Specialist will:

Provide exceptional customer service to our client’s patients while accurately recording their information.
Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements.
Handle high volumes of inbound and outbound calls.
Work with various computer programs and will be responsible for meeting individual metrics.

Work from home requirements:

Have a quiet and private workspace.
High speed internet with the ability to hardwire via 50 ft. ethernet cable from modem to your PC. Must be a sufficient speed to support video/web/audio and voice-over-IP (VoIP) (at least 20mbs download and 10mbs upload). Wi-Fi and hotspots are not supported.to modem via 50 ft ethernet cable
You must meet all the technical requirements prior to the first day of training.
You must live in one of the following states: FL, GA, MO, NE, NC, SC, TN, TX, or VA.
We will provide you with the equipment needed to be successful.

BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.

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