Regional Manager

Salary: Competitive plus great benefits

Grade: 4

Reporting Line: Retail Director

Contract Type: Permanent

Location: Field Based - Home Counties (Beds, Bucks, Berks, Herts, Northants, Stratford Upon Avon)

Closing Date: 25th September 2024

What to expect

As a Regional Manager at the Post Office you will have the opportunity to play a significant role in the continual change and development of our field based support function. Responsible for providing inspirational leadership to up to 10 Area Managers and 2 Business Support Managers, enabling them to deliver fantastic results and support the roughly 1100 Post Offices in their area. Our Home Counties territory includes Herts, Northants, Bucks, Beds and Strafford Upon Avon so living fairly centrally would be of benefit.

You will enable your team to build effective commercial relationships, drive sales and deliver excellent customer service all with the aim of supporting our Postmasters in maximising their own business potential. You will have ownership of your region’s strategic business plan implementation as well as interface with key business stakeholders and the broader Postmaster teams to deliver the wider business strategy.

This really is a great opportunity to join the organisation during a key period of development and change as we continue to support our Postmasters and the communities they are a crucial part of.

What we can do for you

Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• 27.5 days annual leave that increases with tenure

• Up to 18% on target bonus opportunity

• Car allowance

• Generous pension contribution

• Life assurance

• Income protection after 12 months service

• Full support from our employee assistance programme and access to our employee benefits platform

• Ever-evolving learning and development opportunities

Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.

What you’ll need to succeed

To be successful in this role, you will be a positive and dynamic business leader ideally with experience in Retail Franchise. In addition, you will possess:

• The ability to lead people in a complex and agile environment, and deliver substantial business change initiatives

• Strong leadership skills with the ability to build successful teams focussed on common goals

• Be commercially orientated with good business acumen, analytical and numerate, with the ability to understand and interpret trends from data

• Excellent influencing and communication skills. Able to deliver messages effectively at all levels

• Senior management experience ideally working in a large, complex retail environment

• A demonstrable track record developing teams to maximise their potential