Offer summary

Qualifications:

Proven account management experience in localization, Exceptional communication and negotiation skills, Strong analytical and strategic thinking abilities, Bachelor's degree in a relevant field; advanced degree is a plus, Fluency in English; additional European languages are advantageous.

Key responsibilities:

Develop and maintain strong client relationships

Create and implement strategic account plans

Identify new business opportunities in Europe

Collaborate on tailored localization solutions

Track account performance and manage KPIs, including problem solving

Job description

This is a remote position.

Join a leading player in the localization industry, where innovation and global communication intersect. We empower businesses to connect with audiences worldwide through precise and culturally relevant language solutions.

Position Overview:

We are seeking a dynamic and results-driven Strategic Account Manager to oversee and expand our client portfolio across Europe. This role requires a strategic thinker with a deep understanding of localization and a passion for building lasting client relationships.

Key Responsibilities:

Client Relationship Management: Develop and maintain strong relationships with key clients, acting as their primary point of contact and trusted advisor.
Strategic Planning: Create and implement strategic account plans to meet client needs and drive business growth.
Market Expansion: Identify and pursue new business opportunities within the European market, leveraging market insights and industry trends.
Solution Design: Collaborate with internal teams to develop tailored localization solutions that align with client objectives and ensure successful project delivery.
Performance Monitoring: Track account performance, manage KPIs, and provide regular reports and insights to clients and internal stakeholders.
Contract Negotiation: Lead negotiations and manage contract renewals to ensure mutually beneficial terms and conditions.
Problem Solving: Address and resolve client issues promptly, ensuring high levels of satisfaction and retention.

Requirements

Qualifications:

Experience: Proven experience in account management or business development within the localization or language services industry.
Skills: Exceptional communication, negotiation, and presentation skills. Strong analytical and strategic thinking abilities.
Education: Bachelor’s degree in Business, Marketing, Language Studies, or a related field; advanced degree is a plus.
Language Skills: Fluency in English; additional European languages are a significant advantage.
Travel: Occasional travel may be required for client meetings and industry events.

Benefits

What We Offer:

Remote Work: Flexibility to work from anywhere in Europe.
Competitive Salary: Attractive compensation package commensurate with experience.
Professional Growth: Opportunities for career advancement and professional development.
Dynamic Environment: Be part of a forward-thinking company that values innovation and teamwork.