Client Account Manager

This is a remote position.

We’re a Shared Ownership mortgage broker that likes to do things a little bit differently. We’re a friendly, professional and amazingly helpful bunch, and we like to think that we’ve got a company culture that blows the socks off the rest.

The role:

What we’re looking for is a Mortgage Administrator / Client Account Manager.

This is a busy, demanding and varied role with serious potential for progression in the future. It’s a fast-moving sales environment but you’ll have all the support you need to find your feet and make a real difference as you work alongside our Mortgage and Protection Consultant team.

It’s worth knowing that this is a remote working position.

What you’ll be doing:

• ·         Keeping in touch with our existing clients so they know we’re on their side
  
• ·         Dealing quickly and efficiently with enquiries that come in over the phone and by email
  
• ·         Processing mortgage and protection applications and following them up to avoid delays
  
• ·         Making sure we do everything we can for our clients – even after their mortgage is agreed
  
• ·         Looking after our customer database
  
• ·         General office admin as necessary
  

Requirements

We’re looking for:

• ·         Someone who is ambitious, enthusiastic and loves to work as part of a team
  
• ·         Great communication skills (both written and verbal) and the ability to speak confidently on the telephone
  
• ·         Computer literacy – full training will be given on any specialist software
  
• ·         A self-starter who is well organised and able to prioritise their own workload
  
• ·         Good numeracy and literacy skills as accuracy is really important to us
  
• ·    If you’ve done something similar before, we’d love to hear from you, but experience is definitely not essential.
  
• ·   Because you’ll be working from home the majority of the time, you’ll need a reliable, fast broadband connection. We may also ask that you travel to our Head Office in Corby from time to time
  

Benefits