Sales Development Representative (EverHelp) at Genesis

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a project in the Genesis ecosystem. We’re a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and we've experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%. Our statement: We’re against war and unjustified aggression, We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support, We provided the team with charging stations, We continue to work together for the future of Ukraine.

The Sales Development Representative position is being introduced to strengthen EverHelp’s sales strategy by engaging potential clients and supporting the sales process. This role is key to driving growth and expanding the company's market reach.

The mission of the SDR is to identify and engage potential clients, build strong relationships, and communicate the value of EverHelp’s services. This role focuses on generating high-quality leads, nurturing prospects, and setting up meetings for the sales team, contributing to the company’s growth and market expansion.

Your future responsibilities include:

• Identify and research potential clients using various tools and platforms,
• Perform lead generation via cold calling, emailing, prospecting, etc.,
• Schedule meetings and appointments for the sales team with qualified leads,
• Maintain accurate and up-to-date records of interactions with prospects in the CRM system,
• Research the market and identify potential target customers (ICPs),
• Build long-term trusting relationships with prospects,
• Create and maintain a database of potential customers, including top targets within the industry,
• Achieve or exceed monthly and quarterly targets for lead generation and qualification.

Requirements:

• Previous new business experience, ideally from a company in the same or similar industry,
• Hands-on experience with multiple sales prospecting techniques like cold calling, cold emailing, and social outreach,
• Track record of achieving sales KPIs,
• Fair understanding of sales performance metrics,
• Excellent communication and negotiation skills,
• Ability to deliver engaging presentations.
  

Work with EverHelp is about:

• Opportunity to join the Ukrainian company and help the Ukrainian economy,
• 20+ vacation days and unlimited sick leaves,
• Medical insurance and +10 Healthcare leaves for mental & physical recovery,
• Systematical learning & development inside a team and on an individual level: compensation for professional webinars, courses, conferences, etc.,
• Ability to work from Lviv & Kyiv offices with free breakfasts and lunches or fully remotely,
• Team of professionals who’s ready for knowledge sharing, internal professional communities, team buildings,
• Free sport classes, corporate discounts for gym membership and for other different services like medical services, language schools, etc.

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