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Operations Manager

Remote: 
Full Remote
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Offer summary

Qualifications:

Bachelor’s degree in related field, Experience as Operations Manager in B2B.

Key responsabilities:

  • Oversee daily operations and processes
  • Manage budgets, office supplies, vendor relationships
  • Support HR functions and prepare reports
  • Assist in marketing strategies and campaigns
  • Ensure brand consistency across materials
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Easy Outsource Startup https://www.easy-outsource.com
11 - 50 Employees
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Job description

This is a remote position.

We are a small B2B professional services firm seeking a dynamic and organized Operations Manager and Executive Assistant to support our leadership team and ensure the smooth operation of our business. The ideal candidate will be a proactive problem-solver with exceptional communication skills, meticulous attention to detail, and experience in content creation and marketing support.

Responsibilities

Operations Management:

  • Oversee daily business operations to ensure efficiency and effectiveness.

  • Manage and optimize internal processes, including project management, client onboarding, and service delivery.

  • Develop and implement operational policies and procedures.

  • Coordinate and manage office supplies, technology, and vendor relationships.

  • Monitor and manage budgets, invoicing, and financial records.

  • Assist with human resources functions such as recruitment, onboarding, and employee relations.

  • Prepare operational reports and analyses to support decision-making.

Content Creation and Marketing Support:

  • Assist in developing and executing marketing strategies and campaigns.

  • Create, edit, and manage content for the company’s website, blog, social media, and other marketing channels.

  • Coordinate with external marketing agencies and vendors as needed.

  • Track and report on marketing metrics and campaign performance.

  • Support the preparation of marketing materials, including brochures, newsletters, and presentations.

  • Ensure brand consistency across all marketing materials and communications.

Skills and Qualifications
  • Bachelor’s degree in Business Administration, Marketing, Communications, or related field.

  • Proven experience as an Operations Manager, or similar role, preferably in a B2B professional services environment.

  • Exceptional organizational and multitasking skills.

  • Strong written and verbal communication skills.

  • Proficiency in office software (e.g., Microsoft Office Suite, Google Workspace), project management tools, and marketing software.

  • Ability to work independently and as part of a team.

  • High level of discretion and professionalism.

  • Strong problem-solving skills and attention to detail.

  • Financial acumen and experience with budget management.

  • Skills in using QuickBooks Online, Microsoft and Google environments, Canva and other content creation and management systems, LinkedIn and LinkedIn Sales Navigator, Pipedrive/Hubspot and other CRM platforms, and project management software such as Trello.

  • Familiarity with social media platforms like Instagram, TikTok, Facebook, and YouTube, or willingness to learn.

Preferred Qualifications
  • Experience with CRM software and business analytics tools.

  • Knowledge of industry-specific regulations and compliance requirements.

  • Proven track record of implementing process improvements and operational efficiencies.

  • Experience in content creation, social media management, and digital marketing.

If you are a motivated professional with a passion for supporting business growth, operational excellence, and marketing innovation, we encourage you to apply. Join our team and contribute to the success of our firm!



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Spoken language(s):
English
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