Offer summary
Qualifications:
Previous experience in customer support, client services, sales, or related field, Excellent communication skills, basic computer knowledge, multitasking ability.
Key responsabilities:
- Address client inquiries empathetically and informatively
- Manage calls, emails, chats ensuring positive customer experience
- Adhere to service procedures, up-sell, schedule appointments
- Record customer interactions, strive to meet team targets
- Work remotely, provide product info, problem-solving, handle account changes