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Account Manager

fully flexible
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Senior (5-10 years)
Work from: 
Japan

Offer summary

Qualifications:

Reside in Japan with work authorization, Fluency in Japanese and intermediate English, 5+ years corporate account management and IT sales experience, Bachelor’s Degree in Business or relevant field.

Key responsabilities:

  • Primary contact for existing accounts, exceptional customer service
  • Develop relationships with clients, strategic account planning
  • Collaborate with Solution Architects for technical solutions
  • Follow up on prospecting leads, secure new business
  • Stay informed about industry trends and provide insights to clients
Zadara logo
Zadara Scaleup https://www.zadara.com/
201 - 500 Employees
About Zadara
Zadara is one of tech's fastest growing companies according to Deloitte. We are looking for authentic, driven, customer obsessed individuals to join our thriving global team. Since 2011, Zadara has been a disruptor in the technology space, pioneering the first storage-as-a-service technology solutions. Today, Zadara’s Cloud Services platform brings award-winning infrastructure technology, including compute, storage, and networking, to where customers need it most. Zadara is designed for any workload and data type, available on-premises, hybrid, multi-cloud and at the edge. With patented storage and compute technology, Zadara offers the most flexible and resilient infrastructure for service providers and enterprises. Zadara’s global partner network has doubled in the past year to include more than 300 points of presence globally, with the goal of 1000. We are supported by best-in-class service providers and partners, including Cyxtera, Sandz, Viatel, CenturyLink, Equinix, NTT, Rakuten, Verizon, K3 Starcom, Softcat and Veeam. At Zadara you will be surrounded by a group of intelligent, open-minded, critical thinkers with diverse backgrounds who are committed to learning and development at every level. Join our growing diverse team and help us achieve 1000 cloud locations.
See more Zadara offers

Job description

Our dedicated Sales and Solution Architects Team covers the dynamic and diverse regions of Asia and South EMEA, playing a pivotal role in driving the success of our company. We are passionate about delivering cutting-edge Edge cloud systems that empower businesses to harness the potential of the digital age. 

As a Sr. Account Manager you will join our collaborative and forward-thinking team, reporting to the VP Sales. Take ownership of sales efforts in Japan, understanding the unique market dynamics and customer needs.  Collaborate closely with our Solution Architects to provide comprehensive technical solutions tailored to clients' specific requirements. Cultivate and expand relationships with existing partners & clients to uncover new opportunities and ensure satisfaction.


Your day to day:
  • Serve as the primary point of contact for existing accounts, delivering exceptional customer service and support.
  • Develop and nurture strong relationships with current clients, ensuring their needs are met and expectations are exceeded.
  • Contribute to the growth and expansion of existing accounts through strategic planning and execution.
  • Oversee a designated sales territory, collaborating closely with Marketing, Solutions, and Alliances teams.
  • Coordinate and follow up on prospecting leads (via digital channels, phone, and email) with the Marketing Team to secure new business.
  • Engage senior-level executives using a consultative sales approach to identify and understand their cloud services needs, including both storage and compute solutions.
  • Partner with Solution Architects (SAs) to design tailored compute and storage solutions that meet customer requirements.
  • Stay informed about industry trends, competitive landscapes, and regulatory changes impacting the Asia and Africa markets to provide relevant insights and advice to clients.


    • What you bring:
  • Must reside in Japan and have valid work authorization.
  • Fluency in Japanese is mandatory, including the ability to facilitate and translate deep technical discussions; ability to speak and write in Intermediate/Upper Intermediate English is mandatory.
  • 5+ years corporate account management and sales experience.
  • 5+ years of IT Sales Experience (cloud services experience)
  • Strong experience in technology sales, particularly to Managed Services Providers.
  • Prior digital sales experience.
  • Excellent written/verbal communication skills.
  • Ability to multitask, prioritize, and manage time effectively.
  • Strong problem-solving skills.
  • Comfortable working in a fast-paced and dynamic environment.
  • Willingness to travel to tradeshows and clients as required.


    • Your Education:
  • Bachelor’s Degree in Business or related field experience.

    • Required profile

    Experience

    Level of experience: Senior (5-10 years)
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    Market TrendTechnology SalesAccount ManagementDigital Sales

    Other Skills

    • Verbal Communication Skills
    • Motivational Skills
    • Prioritization
    • Teamwork
    • Proactivity
    • Multitasking
    Are you interested?

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