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Customer Support with Turkish - Remote work in Lisbon

Remote: 
Full Remote
Contract: 
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Offer summary

Qualifications:

Fluency in Turkish (C2 level), Communicative English (B2 level), Portuguese residency/work permit required.

Key responsabilities:

  • Support Turkish content creators via phone/email
  • Offer pre and post-sales support for products
  • Identify trends and solve client problems
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Talentrail Hrtech: Human Resources + Technology Startup
2 - 10 Employees
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Job description

**RESIDENCE PERMIT REQUIRED**
What you will be doing:

  • Supporting Turkish speaking content creators by multiple communication channels (phone or email)
  • Provide support to content creators both in Turkish and English;
  • Provide pre and post-sales support for all self-service products;
  • Provide product and tool support to improve clients experience;
  • Identify trends and solve problems facing multiple SMB clients.


Requirements:

  • Fluency in Turkish (must be C2)
  • Communicative level of English language (B2)
  • Portuguese residency (work permit) for Portugal
  • Ability to communicate clearly and effectively
  • We do NOT require previous experience


What we offer:

  • Base salary: 1411,05 gross
  • RELOCATION package for candidates from abroad
  • Work remote in Lisbon area
  • Initial contract with a duration of 12 months, permanent after 2 years (or 1 renewal)
  • Private health insurance after contract signature (additionally to the standard insurance).


FOR INTERNATIONAL CANDIDATES:

  • Airport pick-up and administrative assistance with your registration in Portugal;
  • Reimbursement of your initial flight expenses after 9 months of successful integration;
  • Yearly complementary two-way flight ticket back to your home country (within the EU);
  • Accommodation in one of our companys shared apartments;
  • Free Portuguese lessons, sports activities, cooking lessons and much more!!


Note: We require EU citizenship or full rights to work in Portugal

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Required profile

Experience

Industry :
Hrtech: Human Resources + Technology
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills

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