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Norwegian Customer Service for Major Tech Company (In Greece - Paid Relocation)

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in Norwegian and English, Excellent communication skills.

Key responsabilities:

  • Provide exceptional customer support.
  • Assist customers with inquiries and troubleshooting.
  • Document customer interactions in CRM system.
  • Collaborate to improve customer service processes.
  • Participate in ongoing training and share best practices.
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Join the innovative team at Patrique Mercier Recruitment JP and kickstart your career in sunny Greece! We are seeking enthusiastic Norwegian-speaking customer service representatives to work with a major tech company, offering a unique opportunity that includes paid relocation. This role allows you to engage with tech-savvy customers, assisting them with inquiries and providing top-tier support while enjoying the beautiful surroundings and rich culture that Greece has to offer. If you have a passion for technology and a commitment to customer satisfaction, this is the perfect opportunity to grow your career abroad in a vibrant and supportive environment.

Responsibilities
  • Provide exceptional customer support to Norwegian-speaking clients via phone, email, and chat.
  • Assist customers with their inquiries and troubleshoot issues effectively and efficiently.
  • Maintain a thorough understanding of the company's products and services to provide accurate and timely assistance.
  • Document all customer interactions in the company's CRM system to ensure accurate record-keeping.
  • Collaborate with colleagues to identify areas for improvement in customer service processes.
  • Participate in ongoing training sessions to stay updated on product changes and service enhancements.
  • Contribute to a positive team environment through sharing best practices and celebrating successes.

Requirements

  • Fluent in Norwegian, both written and spoken; proficiency in English is required.
  • Exceptional communication and interpersonal skills with a strong customer service focus.
  • Ability to adapt and work efficiently in a fast-paced environment.
  • Strong problem-solving skills and attention to detail.
  • Previous experience in customer service or a tech-related field is a plus.
  • Familiarity with CRM systems and customer support tools.
  • A positive attitude, flexibility, and eagerness to embrace a new culture and lifestyle.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishNorwegianEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Detail Oriented
  • Verbal Communication Skills
  • Adaptability
  • Social Skills
  • Customer Service

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