Customer Success, Project Launch Intern (remote position)

Job Description

CooperSurgical is a leader in manufacturing and marketing multiple trusted and innovative brands that assist clinicians in improving the health of women, babies and families worldwide. Through an aggressive growth and diversification strategy, CooperSurgical has evolved its portfolio of over 600 products to include products and services used primarily by obstetricians and gynecologists in surgical and medical procedures wherever they occur: in hospitals, surgical centers, medical offices and fertility clinics.

CooperSurgical is an equal employment opportunity employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran **

Responsibilities**

The Customer Success, Project Launch intern will be assist with the development on the following tasks/projects:

• Aid with taking meeting notes
• Aid with prepping meeting decks
• Demo's
• Administrators
• Payment Plans (is this too advanced?)
• Features
• Initiate DocuSign set-up
• Create launch tickets in Helpscout and Shortcut tickets
• Aid with creating and keeping help documentation organized
• Post-go live administrative support

Qualifications

• Intermediate skill in the use of Excel, Word and PowerPoint.
• Well organized with attention to detail and ability to carry out tasks independently.
• Excellent project management, organizational and follow-through skill set
• Strong communication and interpersonal skills
• Professional demeanor
• Current university student, majoring in Business & Marketing/Communications, Project Management, or Information Technology entering their Junior or Senior year.
• Completed course work in Strategic business analytics, customer engagement, or project management.