Position Overview
As a Senior Lifestyle Designer at Ulrich, you help customers live more memorable lives by designing solutions that exceed their expectations. With a small team of people at the store and through marketing, customers are driven to the store, qualified, and guided to the Senior Lifestyle Designer. While the team is responsible for ensuring that the buyer journey and expectations are aligned, you will be the primary member at the store responsible for receiving the handoff, guiding the customer through the Ulrich Proven Process, and closing business. Your personality, ability to build rapport and curiosity will be key for unlocking their needs, wants, and dreams to deliver the perfect structure that fits their budget. You will then close the deal by making a deposit, getting the required paperwork signed, and handing it off to our production team to fulfill their purchase.
Compensation and Benefits
Total Target Earnings are $82-97k depending on experience and performance
Earnings are comprised of a base + monthly performance bonus
Medical, Vision, Dental
PTO
401(k) with a company match
Non-Exempt Full-time
Life Insurance
Long/Short Term Disability Insurance
Professional Development
Work Location & Hours
Ulrich’s Turlock Retail Store
This is not a remote working position
Work hours will vary Monday through Friday between 8:30 am and 5:30 pm. Various Saturdays are required and scheduled by the manager. The store is closed on Sunday.
The expectation is a 45-hour workweek
Primary Job Roles
Identify needs, dreams wants, and budget of the customer
Manage contact record with tags, notes, and activities within CRM
Close sales to meet team goals
Consolidate completed sales order documents and hand-off for processing
Process order updates/changes
Collect payment and signed paperwork then hand-off for processing
Skills & Abilities
Must be punctual, have a positive attitude, and have a personal drive to exceed goals.
Maintain a professional appearance
Ability to listen, understand, and ask probing questions
2+ years of selling experience
Must be persuasive and comfortable asking for the sale
Highly coachable, able to learn quickly, and retain knowledge
Must be tech-savvy and have computer skills (able to type quickly and navigate efficiently)
Attention to detail and process requirements
Strong communication, interpersonal, teamwork, and customer service skills.
Time management and analytical skills
Familiarity with Google Suite
CRM experience - HubSpot preferred
Able to lift up to 40 lbs
To some a shed may seem like a place simply to store stuff, but did you stop to think about what it was you were truly looking for? It started with a mission to help families live more memorable lives and became much more. As a young boy, CEO Jonathan Ulrich, watched his father sell and deliver structures to families. Over time, he learned that these structures were providing people with more than a dry place to store their things. These structures allow families to clear out a room for a new baby, a space where father and son can tinker on model cars, a place where mom can get away to recharge, or a spot where valued keepsakes can stay safe.
With a goal of serving one million families by 2028, we began expanding nationally in 2017. Today, Ulrich is headquartered in Texas and has served families from California to Virginia. With endless possibilities, our team is trained to discover the true needs, wants, and dreams of a customer to create the solution that will enhance their lifestyle today and years into the future. To some, it may be just a building, but to us, it is a place for memories.
Learn more about Ulrich at our website - www.UlrichLifestyle.com
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