Claims Adjuster - Associate

Work set-up: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Minimum of 1 year experience working in a veterinary clinic., Associate's Degree or equivalent work experience, or Certified Veterinary Technician (CVT) or Registered Veterinary Technician (RVT)., Must have or obtain an Adjusters license within 90 days of hire., U.S. residency is required..

Key responsibilities:

  • Investigate, evaluate, and settle pet insurance claims.
  • Work with veterinary hospitals and policyholders to review medical histories.
  • Verify coverage and determine appropriate compensation.
  • Update claims and communicate with clients and providers as needed.

PetPartners Pet Insurance logo
PetPartners Pet Insurance http://onepackplan.petpartners.com
51 - 200 Employees
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Job description

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

 

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. 

Job Summary: 

Pet Partners Inc is seeking a Claims Adjuster- Associate who will report to the Supervisor, Claims. The Claims Adjuster- Associate is responsible for  investigating, evaluating, and settling insurance claims. This role also determines policy coverage for the claimed loss and appropriate compensation amount. 

 

Job Location: Remote- USA 

            

 

Main Responsibilities:    

  • Works closely with veterinary hospitals, and policyholders to evaluate and review a pet’s medical history to determine a baseline of health. 

  • Investigates and processes assigned insurance claims, verifies coverage, and compensation amounts, per insurance policy. 

  • Updates Explanation of Benefits (EOB), pays and closes claim. 

  • May order medical records from providers. 

  • May communicate with clients and providers during treatment. 

  • Performs other duties and responsibilities as assigned.  

Basic Qualifications:   

  •  1 year relevant experience working in a veterinary clinic 
  • Education: Must meet one of the following requirements:  

  • Associate’s Degree or equivalent work experience (One-year relevant experience is equivalent to one year college); or  

  • Certified Veterinary Technician (CVT) 

  • Registered Veterinary Technician (RVT)  

  • Licenses/Certifications 

  • Must have and maintain Adjusters license or must obtain within 90 days of hire 

  • Only United States residents will be considered for this role  

Expected Hours of Work:  

  • This is a full-time position: Days and hours to be determined by needs of businessHours to be determined between employee and director  

 

#li-Remote 

 

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

  • Comprehensive full medical, dental and vision Insurance
  • Basic Life Insurance at no cost to the employee
  • Company paid short-term and long-term disability
  • 12 weeks of 100% paid Parental Leave
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSA)
  • Retirement savings plan
  • Personal Paid Time Off
  • Paid holidays and company-wide Wellness Day off
  • Paid time off to volunteer at nonprofit organizations
  • Pet friendly office environment
  • Commuter Benefits
  • Group Pet Insurance
  • On the job training and skills development
  • Employee Assistance Program (EAP)

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Communication
  • Teamwork
  • Problem Solving

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