Technical Business Analyst

Join the Future of Technology with ZILO™

At ZILO™, we're redefining what’s possible in technology. ZILO™ is the UK-based FinTech specialising in global asset and wealth management software, designed to scale and transform businesses of all types using our own developed AI Technology. Our mission is to digitalise the future of the global asset management industry. 

We are a team of experts with decades of combined experience at leading firms globally, who thrive in fast-paced environments and want to shape the future of technology. Every individual plays a key role in driving progress and making a real impact. We continuously strive to innovate and improve.

Why work with us? At ZILO™, you'll be part of a dynamic and inclusive environment where creativity thrives. We offer the opportunity to work on cutting-edge technology, collaborate with talented individuals, and contribute to projects that have a real-world impact. We value continuous learning, personal growth, and providing our team with the resources they need to succeed.

Ready to shape the future? Let’s talk.

Role Overview:

The Technical Business Analyst will play a pivotal role in bridging the gap between business needs and technical solutions. This individual will work closely with stakeholders from various departments to gather requirements, analyse business processes, and translate them into technical specifications. The ideal candidate will have a strong understanding of both business operations and technical systems, with specific experience in financial services or transfer agency, enabling them to deliver solutions that drive efficiency and innovation.

There is an expectation you will work from the London office in Canary Wharf, 2-3 days each week.

Key Responsibilities:

1. Requirement Gathering and Analysis:

• Collaborate with stakeholders to gather and document business requirements.
• Conduct detailed analysis of business processes to identify areas for improvement.
• Translate business requirements into technical specifications and functional requirements.

2. Technical Solution Design:

• Work with development teams to design technical solutions that meet business needs.
• Ensure that solutions are scalable, maintainable, and align with the company's technical architecture.
• Create detailed documentation, including use cases, process flows, and data models.

3. Project Management:

• Assist in the planning and execution of projects, ensuring they are delivered on time and within scope.
• Coordinate with cross-functional teams to manage project dependencies and risks.
• Track project progress and provide regular updates to stakeholders.

4. Testing and Validation:

• Develop test plans and test cases to validate that solutions meet business requirements.
• Conduct user acceptance testing (UAT) and gather feedback from end-users.
• Work with development teams to resolve any issues identified during testing.

5. Stakeholder Communication:

• Serve as the primary point of contact between business stakeholders and technical teams.
• Facilitate communication and ensure that all parties have a clear understanding of project goals and requirements.
• Conduct regular meetings and presentations to keep stakeholders informed of project status.

6. Continuous Improvement:

• Identify opportunities for process improvement and automation.
• Stay up-to-date with industry trends and emerging technologies that could benefit the organisation.
• Provide recommendations for enhancing existing systems and processes.

Requirements

Qualifications:

Education:

• Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field.
• Relevant certifications (e.g., CBAP, PMP) are a plus. 

Experience:

• 3-5 years of experience as a Business Analyst, preferably in a technical environment.
• Proven experience in gathering and documenting business requirements an translating them into technical specifications.
• Experience with project management methodologies (e.g., Agile, Scrum).
• Mandatory experience in financial services or transfer agency.

Technical Skills:

• Proficiency in business analysis tools and software (e.g., JIRA, Confluence, MS Visio).
• Strong understanding of software development lifecycle (SDLC) and methodologies.
• Familiarity with database concepts and SQL.

Soft Skills:

• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Detail-oriented with strong organisational skills.

Benefits

• Private Healthcare Plan
• Enhanced leave - 38 days inclusive of 8 UK Public Holidays  
• Private Health Care including family cover  
• Life Assurance – 5x salary  
• Flexible working-work from home and/or in our London Office  
• Employee Assistance Program  
• Company Pension (Salary Sacrifice options available)
• Access to training and development  
• Buy and Sell holiday scheme 
• The opportunity for “work from anywhere/global mobility”