Creative Account Coordinator

VERB is a digital marketing and technology agency located in downtown Halifax, Nova Scotia. Our global clients offer the opportunity to work and collaborate with some of the world’s biggest destinations, resorts, and travel brands—and with our employee travel credit, it’s easy to experience them for yourself. We take a balanced approach to work/life and have fun at the office– or wherever we happen to be working. We are passionate about exceeding expectations and we thrive on jobs other agencies might find too big, or too difficult, or too fast

Sound good? Great, here’s who we’re looking for…

The Creative Account Coordinator provides essential support to the Production Manager and the Creative team. This role acts as a key liaison between internal teams the client, and plays a vital part in managing the creative workflow.

What You Will Do

• Coordinate with internal teams and the client to ensure project alignment and timely execution.
• Manage creative assets for approval, ensuring they meet client requirements and brand standards.
• Create and manage tickets, facilitating the flow of work from Workfront to Jira.
• Work directly with clients to manage expectations for delivery and provide updates on project progress.
• Assist in Jira management and general project management responsibilities, with a focus on creative tasks.
• Capture internal and external meeting notes and circulate to appropriate stakeholders.
• Ensure tasks have been completed based on information provided by the client
• Organize and maintain client folders to keep track of all client documentation, especially related to creative assets.
• Maintain client status sheets and ensure to stay on top of outstanding items and tickets within Jira.
• Review timelines, flagging concerns for resourcing overages.
• Responsible to act as backup and cover projects when other team members are on vacation, as required.

Requirements

• 1-2 years of experience, ideally with exposure to creative workflows or project coordination.

• Post-secondary education in marketing, advertising, business, communications, public relations,
• Experience in graphic design, screen arts, web design, or equivalent a bonus, but is not necessary.
• Knowledge of print and web production procedures is an asset, but not a requirement.
• Demonstrated ability to manage internal teams.
• Must have an interest in digital media and technology and continuously demonstrates a willingness to learn.
• Highly proactive and demonstrates initiative to find creative solutions to problems.
• Excellent time management skills and proven ability to maintain professionalism and punctuality with internal and external stakeholders.
• Strong attention to detail.
• Excellent written and verbal communication.

Benefits

Our benefits are anything but basic, with vacation time available on day one (not to mention an extra bonus week during the holidays), an annual travel credit (for non-work related travel), and free office snacks and drinks to keep you energized when you’re around.

In addition, we offer the following and are consistently looking for new ways to enhance the benefits we offer to our team:

• 80% premium share option for Group Health Insurance (medical, dental, vision), with a health spending account to top up your claims
• A healthy living account
• Company matching RRSP program
• Top up for Parental/Pregnancy leave
• Remote and flexible work arrangements
• Transit and fitness discounts
• Recreational sports teams
• Learning and development opportunities with a multitude of resources
• Internal recognition programs