Offer summary

Qualifications:

Native or near-native Polish language skills., B2 level of English proficiency., Bachelor's degree required., Previous customer service experience is advantageous..

Key responsibilities:

Provide high-quality support to customers via calls and emails.

Manage large volumes of customer inquiries efficiently.

Build and maintain trustful relationships with customers.

Handle complaints and identify customer needs to ensure satisfaction.

Job description

Do you speak Polish?

We are looking for a Polish Customer Care Specialist to join the dynamic and diverse team of the largest sportswear manufacturer in Europe!

Do you have good communication skills? Are you an active listener? Take off your career while working in Athens, Greece!

Apply now!

As a Customer Care Specialist, you will need to:

Deliver high quality support in Polish: provide accurate and complete information by using the right methods/tools
Manage large amounts of incoming calls & emails
Build sustainable relationships and trust with customer accounts through open and interactive communication
Handle customer complaints, provide appropriate solutions
Identify and assess customers’ needs to achieve satisfaction

Requirements

The role of the Customer Care Specialist requires: