Associate Sales Representative - CCA

Work set-up: 
Full Remote
Contract: 
Full time
Experience: 
Entry-level / graduate
Work from: 
Florida (USA)

Offer summary

Qualifications:

High school diploma or GED required, associate degree or higher preferred., At least 1 year of relevant sales or customer service experience., Proficiency in Microsoft Office Suite and basic computer applications., Strong organizational, communication, and interpersonal skills..

Key responsibilities:

  • Manage inbound and outbound sales calls and emails to quote prices and process orders.
  • Track order status and resolve routine customer issues.
  • Ensure customer satisfaction through relationship development and issue resolution.
  • Attend training and engage in customer and vendor activities as needed.

TD SYNNEX logo
TD SYNNEX XLarge http://www.tdsynnex.com
10001 Employees
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Job description

About the Role:

What You'll Do:

  • Manages inbound/outbound sales calls and emails in order to quote prices and place orders for product and services to ensure daily and quarterly sales goals are met.

  • Enters orders and tracks order status.

  • Understands the ownership of the customer satisfaction experience as vital to territory and corporate success.

  • Manages the resolution of routine, non-complex issues under some directions or guidance.

  • Answers customer questions on pricing, availability of products, and any shipping or service issues related to placed orders.

  • Displays an understanding of the importance of the customer experience from relationship development to issue resolution.

  • Attends TD SYNNEX and vendor partner trainings as assigned.

  • Willing to engage in TD SYNNEX vendor and customer engagement activities that are outside of the pre-defined work hours as part of the total account ownership concept.

  • Represents TD SYNNEX professionally in daily interface with business partners/customers.

  • Meets attendance and punctuality standards.

  • Additional duties as assigned


What We're Looking For:

  • Experience with multi-tasking and prioritization in a fast-paced environment.

  • Experience with the delivery of effective messaging through written and verbal communications.

  • Manage price negotiations and understand a profit culture.

  • Build solid, effective working relationships with others.

  • Constructively work under stress and pressure when faced with high workloads and deadlines.

  • Respond to incoming calls and greet our partners in a friendly and courteous manner.

  • Adjust readily to change and adapt as neededAble to be immobile for long extended periods.

  • Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at a basic level.

  • Maintain a positive attitude in the face of criticism, rejection, or failure.

  • Maintain confidentiality of sensitive information.

  • Possess strong organizational and time management skills, driving tasks to completion.

  • Possess basic clerical and data entry skills.

Work Conditions:

  • Occasional non-standard hours or overtime as business requires

  • Professional office environment

Required Experience and Education (Years & Type):

  • 2 year degree or HS diploma/GED plus 1 years relevant experience.

Preferred Education/Experience:

  • Current affiliation within a sales organization/class preferred

  • Bachelor's Degree within a business or IT discipline preferred

  • Proficient in Microsoft Office Suite

Key Skills

What’s In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

TD SYNNEX is an E-Verify company

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Price Negotiation

Other Skills

  • Microsoft Office
  • Customer Service
  • Sales
  • Communication
  • Multitasking
  • Time Management
  • Problem Solving
Are you interested?

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