Agent, Office work and operations

extra holidays
Work set-up: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Trade school diploma in a related field., Minimum of three years of relevant experience., Knowledge of French is required., Action-oriented with customer focus and adaptability..

Key responsibilities:

  • Perform administrative and operational support tasks.
  • Analyze information, generate reports, and carry out quality controls.
  • Support users in the effective use of tools and systems.
  • Handle data entry, processing, and preparation of related documents.

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Desjardins Banking XLarge https://www.desjardins.com/
10001 Employees
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Job description

As an office work and operations agent, you provide administrative and operational support to the organization. You strive to maximize operational productivity. This may include working in one or more sub-specialties, such as data entry, data processing and verification of database data integrity. You perform administrative, office and other tasks to help your unit achieve operational objectives and carry out initiatives in accordance with the detailed guidelines in place. The ability to drive results in therefore essential. You help process and analyze information, solve problems and prepare recommendations, tailoring your approach as needed. You also help users operate tools and systems effectively. More specifically, you will be required to:

  • Ensure the completion of the unit's administrative business processes. Perform analysis. Produce or revise reports and statistics. Carry out various administrative, operational and quality controls. Take corrective measures and carry out the required follow-ups

  • Provide support to users in the efficient use of tools and systems

  • Perform various administrative tasks related to data entry, extraction, processing, compilation and coding

  • Provide various information related to policies, programs and processes in your field

  • Prepare or revise presentations and other related documents

What we offer*

  • Competitive salary and annual bonus

  • 4 weeks of flexible vacation starting in the first year

  • Defined benefit pension plan that provides predictable, stable income throughout retirement

  • Group insurance including telemedicine

  • Reimbursement of health and wellness expenses and telework equipment

Benefits apply based on eligibility criteria.

What you bring to the table

  • Trade school diploma in a related field

  • A minimum of three years of relevant experience

  • Please note that other combinations of qualifications and relevant experience may be considered

  • Knowledge of French is required

Action oriented, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Administration (FG)

Unposting Date

2025-07-28

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Banking
Spoken language(s):
French
Check out the description to know which languages are mandatory.

Other Skills

  • Quality Control
  • Adaptability
  • Communication
  • Problem Solving

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