Salesforce Administrator

extra holidays - extra parental leave
Work set-up: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Experience with Sales Cloud and Service Cloud platforms., Strong understanding of the Salesforce platform and its tools., Ability to build dashboards and reports in Salesforce., Excellent communication skills and ability to collaborate with multiple teams..

Key responsibilities:

  • Maintain and groom the Salesforce CRM backlog with stakeholders.
  • Build and manage dashboards and reports for organizational insights.
  • Use declarative Salesforce features to develop CRM solutions.
  • Train employees on Salesforce usage and best practices.

Inclusion Cloud logo
Inclusion Cloud Information Technology & Services SME https://inclusioncloud.com/
201 - 500 Employees
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Job description

We are looking for a Salesforce Administrator to join one of our client's teams and look for ways to leverage and improve their Salesforce platform to solve business problems for the entire company. The ideal candidate will have excellent communication skills and work collaboratively alongside Sales and Marketing stakeholders to deliver insights through ad hoc data requests and build a suite of Dashboards and Reports for our client executives.

What You Will Do

  • Work with stakeholders to groom and maintain a CRM product backlog
  • Build and maintain Dashboard and Reports
  • Use Declarative Salesforce functionality to build out our client's Salesforce CRM
  • Manage Salesforce sandboxes across different teams for testing, updates, experiments with connected applications, etc
  • Act as a member of an Agile Scrum team and work with programmatic developers and product owners to build an excellent CRM solution to deliver value across the organization
  • Investigate data quality issues in Salesforce and across connected applications
  • Partner with other teams to provide strategic insights and apply data consistencies across the organization
  • Strategically build account hierarchies
  • Leverage your Salesforce knowledge to adequately train employees on how to use Salesforce
  • Create CRM best practices
  • Maintain and own responsibility for a Salesforce driven organization

What We Are Looking For

  • Previous experience working with Sales Cloud and/or Service Cloud required
  • Previous experience working with Salesforce CPQ highly desired
  • Deep knowledge and understanding of the Salesforce platform
  • Experience working with various departments and teams to build Dashboard and Reports
  • Experience working with programmers to determine the best solutions and when to use Declarative vs Programmatic Solutions
  • Basic knowledge and understanding of SOQL and Salesforce Metadata
  • Use of a repository to track declarative changes
  • Familiar with the latest Salesforce tools and features such as Salesforce CLI, Scratch Orgs, Einstein Activity Metrics, Ant for Metadata deployments, etc
  • Familiar with integrations and setting up connected applications with Salesforce
  • High-Level understanding of the Salesforce deployment processes and environment management
  • Experience with Sandboxes, Data Loader, Data Import Wizard and Gearset
  • High-Level understanding of Apex and Visualforce
  • Experience with Flows and Process Builder (key)
  • Experience with Salesforce Lightning, especially Lightning Console
  • (Bonus) Experience in the Manufacturing (or Industrial) business market

Required profile

Experience

Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Collaboration
  • Communication
  • Problem Solving

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