GTM Operations Manager

About Intelligems

There are millions of e-commerce businesses around the world, and the industry is growing each year. Yet achieving profitability has never been harder. Costs are rising, it’s more tricky to acquire customers, and they have to run with lean teams. As a result, the vast majority of them guess about things like how to price their products, what discounts to offer, whether to charge for shipping, and what content they should show on the site, leaving 6-10% of potential profit on the table.

Intelligems is a profit growth platform that helps these entrepreneurs succeed and find all of that extra profit. The platform provides e-commerce merchants with a wide range of AB testing and personalization tools to help them understand their data, run experiments, and price dynamically. We’re taking technology that has previously been available only to the Amazons and Ubers of the world, and making it available to e-commerce stores of any size.

We have excellent traction. We’re working with 2000+ brands and have access to more than $10B of transaction and shopping session data. As we enter scaling mode, we are looking for highly talented individuals join us and help us continue to scale efficiently.

We have an extremely high-performing team, with a collaborative culture of low-ego + high IQ people. It’s our strongest asset, and we hold a very high bar. You can learn more about working at Intelligems and our values here.

We're backed by Stage 2 Ventures, Vinyl Capital, Matchstick Ventures, Techstars, and the founders of companies like Klaviyo and Postscript, and have raised >$11M of funding.

The Role

We’re looking for a highly motivated Go-To-Market (GTM) Operations Manager to help build and scale our GTM infrastructure and tooling. You’ll own our GTM systems—managing and optimizing HubSpot, integrating internal tools and data, and designing automations that drive efficiency across sales, marketing, partnerships, and customer operations.

This role is ideal for someone who thrives at the intersection of operations and innovation: part systems thinker, part builder, part strategist. You’ll lead foundational revenue operations work while also experimenting with emerging technologies like Clay, Zapier, and AI-powered tools to help us scale smarter.

Key Responsibilities

• Own day-to-day HubSpot administration and support across the go-to-market organization
• Design and optimize workflows, pipelines, fields, and automations to support seamless revenue operations
• Build and manage integrations between HubSpot and other internal systems (e.g., Stripe, product data, Linear), ensuring data flows reliably and usefully
• Scope, document, and execute system enhancements and process improvements with scalability in mind
• Continuously evaluate and implement new tools that enhance GTM productivity—balancing innovation with simplicity
• Act as a GTM engineer: use automation platforms (e.g., Zapier, Make, N8N) and AI tools (e.g., Clay, GPT-based workflows) to scale outbound, marketing campaigns, and other growth efforts
• Collaborate cross-functionally with sales, partnerships, marketing, and merchant success to improve funnel visibility, reporting, and performance

Qualifications

• 1–2+ years of experience in revenue operations, GTM operations, sales ops, or a similar role
• Hands-on experience managing and optimizing HubSpot CRM (our current core system); we’re not tied to one tool long-term, but HubSpot experience is a strong plus
• Comfortable building workflow automations in tools like Zapier, Make, or n8n; experience with Clay or similar tools is a bonus
• Strong analytical and systems-thinking mindset—you enjoy solving operational puzzles and improving processes
• Excellent written and verbal communication skills, with the ability to collaborate cross-functionally and explain technical concepts to non-technical teams
• Experience applying design thinking to create intuitive, user-centric solutions, alongside systems thinking to ensure they scale and integrate within the broader GTM ecosystem
• A bias toward action—you love solving problems, learning new tools, and shipping improvements
• Experience in e-commerce, SaaS, or an analytics-driven business is a plus

Culture & Values

As a customer-first, product-oriented company, our success is driven by the caliber of people on the team. Our core values include:

1. Put customers first

Create impact for customers and put the customers' interests above your own with honesty and transparency.

2. Be helpful

What goes around comes around. You never know where someone else is coming from, and being able to help out is a privilege. Whether it's a request from a customer, a teammate, or a partner, do your best to be prompt and generous in your support.

3. Strive for excellence

Commit to being the best in the world at what you do.

4. Build and develop a diverse, world-class team

Set the highest possible standards on hiring, and devote time and energy to giving and receiving feedback.

5. Have a perspective

Everyone on the team is responsible for making us great. If you disagree with something being done, you are expected to voice this and have a discussion, regardless of your role or who is on the other side of the table (or Zoom).

What’s Offered

• Competitive salary and equity packages
• Medical & Dental insurance
• Flexible vacation and PTO schedule
• Other benefits that you can learn about here

This is a remote position, though occasional travel may be required.