Offer summary

Qualifications:

Bachelor's degree in Computer Science, Information Technology, Engineering, or related field., 3-5 years of experience in pre-sales, solution architecture, or systems engineering, preferably in data protection or cybersecurity., Strong knowledge of backup, disaster recovery, storage, and virtualization technologies., Fluent in Portuguese and Spanish, with excellent communication and presentation skills..

Key responsibilities:

Act as the primary technical advisor during the sales process.

Design tailored backup and disaster recovery solutions based on customer requirements.

Deliver product demonstrations and technical presentations to clients.

Support proof-of-concept activities and respond to technical documentation requests.

Job description

Company Overview:
Arcserve provides exceptional solutions to protect the priceless digital assets of organizations in need of full scale, comprehensive data protection. Established in 1983, Arcserve is the world’s most experienced provider of business continuity solutions that safeguard every application and system, on every premises and every cloud. Organizations in over 150 countries around the world rely on Arcserve’s highly efficient, integrated technologies and expertise to eliminate the risk of data loss and extended downtime while reducing the cost and complexity of backing up and restoring data by up to 50 percent.

Job Summary:
We are looking for a highly motivated and technically skilled Pre-Sales Engineer specialized in backup and data protection solutions to support our sales efforts across the LATAM region. The ideal candidate will work closely with account managers, partners, and end customers to understand technical requirements, design tailored solutions and deliver compelling product presentations and demonstrations. This role requires strong communication skills (both in Spanish and Portuguese), a deep understanding of backup technologies, and the ability to translate business needs into technical solutions.

Key Responsibilities:

Act as the primary technical advisor to prospects and customers during the sales process.
Understand customer business and technical requirements and design appropriate backup and disaster recovery solutions.
Deliver high-impact product demonstrations and technical presentations tailored to customer needs.
Support proof-of-concept (PoC) and product evaluation activities.
Respond to RFPs, RFIs, and other technical documentation requests.
Collaborate with Sales, Product Management, and Support teams to provide customer feedback and influence product development.
Stay current with industry trends, competitive solutions, and emerging technologies.
Train and enable partners on backup and recovery solutions.
Travel within the LATAM region as needed (up to 30%).

Required Qualifications:

Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
Minimum of 3–5 years of experience in a technical pre-sales, solution architect, or systems engineer role, preferably in the data protection or cybersecurity industry.
Solid knowledge of backup, disaster recovery, storage, and virtualization technologies (e.g., VMware, Hyper-V, Microsoft 365, cloud solutions).
Experience with backup software solutions such as Arcserve, Veeam, Veritas, Acronis, or similar.
Ability to communicate complex technical concepts to both technical and non-technical audiences.
Fluent in Portuguese and Spanish, with strong English proficiency.
Excellent presentation, interpersonal, and organizational skills.

Preferred Qualifications:

Experience supporting customers or partners across Latin America.
Familiarity with cloud platforms (AWS, Azure, Google Cloud) and hybrid-cloud backup strategies.
Certifications in relevant technologies (e.g., VMCE, AWS Certified Solutions Architect, Microsoft Azure).

What We Offer: