Offer summary

Qualifications:

Bachelor's degree with two years’ experience or Master’s degree with one-year experience., Experience in counseling, case management, crisis intervention, elder services, or investigations., Ability to organize work independently, take initiative, and meet deadlines., Reliable transportation, valid driver’s license, and safe driving record..

Key responsibilities:

Investigate reports of abuse, neglect, and exploitation of older adults.

Respond to crisis situations through field visits and assessments.

Provide short-term case management and referrals to support clients.

Collaborate with elders, their supports, staff, and community professionals.

Job description

Springwell is seeking a Protective Services Worker to join our dynamic team!

DESCRIPTION:

Investigate reports of abuse, neglect, financial exploitation, and self-neglect of older adults (60+).
Respond to crisis situations with field visits, and conduct written assessments of risk, capacity, and functional abilities.
Provide short-term case management and make referrals to alleviate substantiated allegations.
Collaborate with elders, their formal/informal supports, other Springwell staff, and community professionals.

QUALIFICATIONS:

Bachelor's degree with two years’ experience OR Master's degree with one-year experience
Prior experience in counseling, case management, crisis intervention, elder services, investigations, or other related employment.
Ability to independently organize work, take initiative, and meet deadlines.
Adaptability and sound judgement.
Applicant must have a reliable car, current driver's license, and safe driving record.

GENEROUS BENEFITS:

3 weeks of vacation in first year
Birthday off
13 paid holidays
3 paid personal days
15 paid sick days per year (You can accumulate up to 450hrs/12weeks)
Health & dental insurance with employer contribution
Life and long-term disability insurance at no cost to employee
Flexible Spending Plan
Employee Assistance Plan
401K Retirement Savings Plan w/ employer contribution
Mileage reimbursement
Flexible Work Options available after 6 months for most positions; alternate start time between 8:00 and 9:30 a.m., 4-day work week, 4.5-day work week, telecommuting work option, remote work option
Employee referral bonuses
Free parking
Commitment to promoting from within

ABOUT US:
For more than 40 years, Springwell has worked to help ensure that seniors and individuals with disabilities have the village they need and the support that is necessary for them to live at home with dignity and independence.

We are committed to our employees. We are focused on creating a supportive, open environment that values the people who make a difference – each and every member of our staff. We are fiercely committed to creating equal opportunities for all regardless of race, color, sex, gender identity, sexual orientation, gender expression, national origin, age, language, and physical or mental disabilities.

We believe in and are looking for new staff who embrace:

Accountability: At every level of the organization we are accountable: to the people we serve, to our funders, to our employees, to community professionals who rely on our support.
Continuous Quality Improvement: We honor the fact that each of us is human, and we embrace a desire to examine the value and quality of our work and ask how we can provide a higher quality of service.
Transparency: While we don't claim to be 100% transparent (there are certain things, like salaries and performance evaluations that are private) we continuously strive to be as open as possible.

Required profile