Offer summary

Qualifications:

Minimum 2 years of experience in a similar administrative role, preferably in hospitality., Excellent organizational and communication skills in English., Proficiency in Microsoft Office, Google Workspace, and travel booking platforms., Detail-oriented and proactive problem solver..

Key responsibilities:

Coordinate and book travel arrangements for team members, including flights, hotels, transport, and visas.

Assist with company secretarial duties such as preparing and filing registration documents and maintaining records.

Manage guest complaints by logging, tracking, and directing them to relevant teams.

Support administrative functions to ensure smooth operations within the support team.

Job description

Full-Time | 2 to 4 weeks of onsite onboarding, followed by a transition to work-from-home | Day Shift (HK Timezone)
Location: Eastwood, Libis, Quezon City
Working Hours: 9:00 AM to 6:00 PM HK Timezone

The Opportunity:

We are seeking a detail-oriented and highly organized Office Administrator to join our Base Station, the heart of our support operations. This role is critical in ensuring the smooth running of key administrative functions, supporting both our restaurant teams and our central operations. You will be a key point of contact, juggling travel arrangements, company secretarial duties, and guest feedback with finesse.

What You'll Do:

Travel Guru:
- Coordinate and book all travel arrangements (flights, hotels, transport, visas) for our team, both locally and internationally.
- Negotiate with travel vendors to get the best possible rates, ensuring we're always being smart with our resources.
- Maintain detailed travel records and ensure all bookings are in line with company policy.
Company Secretary Support:
- Assist with the preparation and filing of company registration documents.
- Maintain accurate records of all company licenses, certifications, and important documents.
Guest Experience Champion:
- Act as a central point for logging and flagging guest complaints received by our food delivery team.
- Ensure all complaints are tracked, and directed to the relevant teams for resolution.

Who You Are:

Experienced Administrator: You have a minimum of 2 years' experience in a similar role, ideally within the hospitality industry.
Master Organizer: Your organizational skills are second to none, and you thrive in a fast-paced environment.
Communication Whiz: You possess excellent written and verbal communication skills in English.
Tech-Savvy: You're proficient in Microsoft Office/Google Workspace and comfortable using travel booking platforms.
Detail-Oriented: You have a keen eye for detail and a commitment to accuracy.
Problem Solver: You're proactive, resourceful, and always ready to find solutions.
A Team Player: You're collaborative, supportive, and enjoy working as part of a team.

WHY INTELASSIST?
We grow together. We value your effort. We aim to empower you.

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