Offer summary

Qualifications:

Minimum of 5 years of field service experience or relevant background in Electronics, Fine Mechanics, or Optics., Bachelor's degree in Electronics, Industrial Mechanics, or related fields preferred., Strong understanding of electromechanical, electronic, and optical systems., Excellent communication skills and ability to work independently with limited supervision..

Key responsibilities:

Install, repair, upgrade, and perform preventative maintenance on Carl Zeiss instrumentation in the field.

Represent Carl Zeiss at customer locations to ensure high customer satisfaction.

Manage company property including inventory, tools, and diagnostic equipment responsibly.

Maintain professional communication with team, customers, management, and support teams.

Job description

About Us:

How many companies can say they’ve been in business for over 177 years?!

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

Location/Region: This position is located in British Columbia.

What’s the role?

As a Field Service Specialist, you get to work with an astonishing team that plays a vital role in Carl Zeiss Canada Ltd. Show case your skills and experience with process enhancement.

Sound Interesting?

Here’s what you’ll do:

The Field Service Specialist (Level III), with little or no supervision, installs, repairs, upgrades and performs preventative maintenance on specified Carl Zeiss instrumentation in the field.
Represents Carl Zeiss Limited at customer locations and works to achieve a high level of customer satisfaction. Responsible for all company-issued property (inventory, tools, diagnostic equipment, vehicle, etc.) in accordance with company policies.
Maintains a high level of professional communication with their team, customers, management, Sales and Technical Support.

Do you qualify?

Minimum of 5 years of previous field service experience or relevant experience in in Electronics, Fine Mechanics or Optics.

BS in Electronics, Industrial Mechanics or related fields preferred.
Theoretical understanding of basic electromechanical, electronic, and optical systems.
Basic understanding of troubleshooting techniques and approaches.
Must have very good verbal and written communication skills.
Must have strong computer skills with the ability to obtain specific certifications as required.
Must be self-directed, able to work independently with limited management oversight.
Multiple project and time management skills are required.
Experience with several Carl Zeiss product lines.
Must have a thorough understanding of schematics and complex technical data.
Basic understanding and knowledge of ophthalmic anatomy and diseases of the eye.

The annual pay range for this position is $80,000 – $99,000

The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.

This position is also eligible for a performance bonus or sales commissions.

We have amazing benefits to support you as an employee at ZEISS!
- Medical
- Vision
- Dental
- RPP
- Employee Assistance Program
- Paid time off including vacation, personal, and sick days
- The list goes on! 
ZEISS is an equal opportunity employer.

Your ZEISS Recruiting Team:

Jo Anne Mittelman

Accommodation

ZEISS is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices. Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

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