Offer summary

Qualifications:

High School diploma or equivalent., At least 6 months of collections experience preferred., Excellent written and verbal communication skills in English (B2+)., Strong negotiation skills and ability to work independently..

Key responsibilities:

Make outbound and inbound calls to past due customers.

Negotiate with customers to resolve delinquencies.

Maintain strong attention to detail and communicate effectively.

Work under pressure and adapt to flexible schedules.

Job description

Company Overview:

At Snap Finance, we believe everyone deserves access to the things they need, regardless of credit history. Since 2012, we've used data, machine learning, and a more human approach to create flexible financing solutions that help people move forward. We're proud of our inclusive, supportive culture, built on empowering our customers, partners, and team members alike. When our people thrive, so does our innovation.

If you're looking to make an impact and grow with a team that values you, come join us!

Job Description

Position Overview:

Our team members are modern-day shopkeepers that blend a traditional steadfast commitment to service and top results with the speed and energy of today. We take ownership of our responsibilities and are accountable for our actions.

We are seeking a dedicated Collection Specialist (Remote)! We are looking to strengthen our dynamic, growing team. Become part of an amazing team at Snap!

How you'll make an impact:

Outbound/Inbound calling to past due customers
Negotiating with the customer to resolve their delinquency
Use your strong negotiation skills and assertiveness to resolve their delinquency

What you'll need to succeed:

6 months of previous collections experience preferred
Advanced English (B2+) across the board
Schedule flexibility (Monday through Friday between 7 am to 7 pm - One Saturday a month will be required)
Strong attention to detail with excellent written and verbal communication skills
Assertiveness Required
Strong Work Ethic
Work independently
Fast learner
Strong negotiation skills
Work under pressure
High School diploma

Why Join Us:

Generous paid time off
Competitive medical, dental & vision coverage
401K with company match for US
Company-paid life insurance
Company-paid short-term and long-term disability
Access to mental health and wellness resources
Company-paid volunteer time to do good in your community
Legal coverage and other supplemental options
A value-based culture where growth opportunities are endless

More:

Snap values diversity and all qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Learn more by visiting our website at www.snapfinance.com.

California Residents, please review our California Consumer Privacy Act Notice at https://snapfinance.com/ccpa-notice

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