Director, Talent Management

Reports to: Vice President of Human Resources
Work Schedule: Hybrid (4 days in office, 1 day remote)

At Vanderbilt Mortgage, we believe homeownership makes lives better. For over 50 years, we’ve been committed to making homeownership more attainable for families across the country by providing mortgage solutions that unlock the freedom of home. As a national housing lender, we specialize in financing new and pre-owned manufactured and modular homes. With a diverse range of loan products, a reputation for world-class customer service and a coast-to-coast presence, Vanderbilt continues to be a leader in the industry. Our strength is our people—which is why we prioritize investing in our Team Members through opportunities for growth, a healthy work-life balance, and meaningful recognition of their contributions. Vanderbilt Mortgage is committed to building an inclusive workplace culture centered on belonging, where every Team Member is valued and supported. Whether you're just starting out or bringing years of experience, Vanderbilt empowers you with the tools and training to build a successful career and reach your full potential.

JOB SUMMARY
The Director of Talent Management is a strategic leadership role reporting to the Vice President of Human Resources, responsible for driving the Financial Services talent strategy for positions below executive level, with a focus on succession planning, career development, and talent reviews. This role leads a team of HR Managers, oversees HR Operations, including the Workday / Human Resources Information System (HRIS), and HR policy development and compliance. This role will also manage and provide strategic oversight on the Team Member Analytics program.
This role collaborates closely with the Director of Talent Development to design and implement talent strategies that build skills, expand experiences and prepare team members for future growth opportunities.

JOB FUNCTIONS
Talent Strategy & Development
•Design, implement, and manage enterprise-wide succession planning and career development strategies for positions below executive level to ensure a robust talent pipeline.
•Lead talent review processes to identify and develop high-potential Team Members, assess organizational bench strength, and drive internal mobility.
•Collaborate with the Director of Talent Development to create and execute development programs that enhance skills, readiness, and experiences for high-potential Team Members.
•Partner with Leaders and Learning & Development teams in the creation of Individual Development Plans (IDPs) that support career progression, performance growth, and leadership development.
•Partner with senior leadership to align talent strategies with business goals and workforce planning needs.

•Support Team Member development initiatives that drive continuous learning and organizational capability building.

Team Member Analytics
•Directly manage and provide strategic oversight of the Team Member Analytics program. Leverage data and analytics to identify trends, assess risk areas, and partner with leaders to address root causes and drive improvements.
•Align Team Member Analytics efforts with organizational priorities, using talent data to guide workforce decisions.
•Review and guide the development of dashboards, scorecards, and predictive tools that measure organizational health, leadership pipeline strength, and talent development effectiveness.
•Ensure data integrity and support continuous improvement through KPI tracking and trend analysis to guide executive decision-making.
•Partner with Workday/HRIS and HR analytics to build real-time talent metric dashboards and reports. (e.g. turnover, engagement, pipeline strength).
•Promote a culture of data-based HR decisions by using data in talent discussions and workforce planning.

Employee Relations
•Foster a positive, legally compliant, and high performing work environment.
•Develop and implement employee relations strategies aligned with organizational goals and culture.
•Manage and develop a team of HR Managers and Generalists, ensuring alignment with overall HR strategies and business objectives.
•Serve as senior advisor to executives and managers on complex employee relations issues.
•Oversee and guide the resolution of Team Member concerns and workplace conflicts, ensuring timely, fair and constructive handling of performance issues and disciplinary matters.
•Direct workplace investigations related to misconduct, harassment, discrimination, Berkshire Hathaway Hotline matters, etc., ensuring processes are objective, timely and legally compliant.
•Coordinate with legal counsel when necessary for high-risk cases.
•In collaboration with the Team Member Experience (TMX) Manager, promote a high-performance, inclusive culture that supports Team Member engagement and retention.

HR Operations
•Lead the development, implementation, and communication of HR policies and procedures to ensure legal compliance, consistency, and alignment with organizational values and practices. Monitor changes in labor and employment law and adjust policies accordingly.

•In support of the Financial Services Compliance and Audit team, oversee regulatory compliance on HR matters and mitigate risks by ensuring appropriate controls are in place with timely departmental audits and reviews. Respond to potential audit findings identified through internal and external reviews by developing and submitting timely, comprehensive corrective action plans that address root causes and verify sustainable compliance.
•Manage the administration of the HRIS / Workday system for Financial Services to support HR operations, reporting, and data integrity across the Team Member lifecycle. Collaborate with IT, Finance, and other stakeholders to optimize HRIS / Workday functionality and user experience.
•Manage the end-to-end onboarding and offboarding processes to ensure a smooth transition for new hires and departing Team Members, including the coordination of documentation, systems access, and compliance requirements.

REQUIREMENTS AND QUALIFICATIONS 
Education:
•Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
Experience:
•Minimum 8 years of related experience and 5 years leadership experience required; 10+ years of progressive HR experience specifically in employee relations, talent management or related area preferred.
•Proven experience in HR planning, organizational development, and talent management.
•Demonstrated success in managing core HR functions such as employee relations, performance management, people analytics and HR compliance.
•Experience with HR policy development and ensuring compliance with federal, state and local labor laws.
•Proficiency in HRIS systems and data-driven HR decision making, such as reporting, metrics and analytics.
•Ability to influence and partner with senior leaders across the organization.

PHYSICAL DEMANDS:
•Must be able to remain in a stationary position 20% of the time.
•Constantly operate a computer and other office productivity machinery, such as a telephone, calculator, copy machine, and computer printer.
•communication methods completed over Microsoft Teams.
•Must be able to exchange accurate information at all times.
•Constantly works in an indoor temperature controlled, sealed window office environment.

• Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Vanderbilt Mortgage and Finance, Inc. provides competitive 401(k) programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.
• Vanderbilt Mortgage and Finance Inc. is a subsidiary of Clayton of which is proud to have earned spots on the following Forbes lists: America’s Best Employers, America’s Best Employers by State, Best Employers for Diversity, Best Employers for Women.
• As part of Vanderbilt Mortgage’s commitment to Opening Doors to a Better Life, VMF is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.
• At VMF, we encourage holistic wellness with physical, nutritional, social, financial, spiritual, and occupational programs available online or in-person for team members.
• Our newly renovated Home Office campus offers an onsite restaurant, onsite fitness facility with full gym, in-person and virtual workout classes, yoga/barre studio, volleyball, and basketball courts, walking paths, and a disc golf course.

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