Offer summary

Qualifications:

Bachelor's Degree with at least 5 years of relevant experience., Experience with ERP systems such as SAP ECC, CPQ, or SFDC CRM., Proficiency in Business Intelligence tools and data analytics., Excellent communication skills in Korean and English..

Key responsibilities:

Analyze and evaluate user business problems and define requirements.

Support CRM/Salesforce maintenance, including user setup and training.

Collaborate with sales management to improve sales channels using business tools.

Participate in global projects to meet regional business requirements.

Job description

Job Description

Responsible for analysis and evaluation of user business problems and including problem definition, evaluation of requirements, and implementation of systems/processes.

May participate in business systems planning to define or upgrade business applications or functional solutions. May serve as business liaison to IT.

Participate in projects wherever Sales Support team is required to support in testing and training business users.

Ensures effective communication across teams/functions.

Keeps management informed of progress, key issues and changes which may impact the business.

Key Highlights:

Korean language proficiency is critical for this role - spoken and written
Developing sales business processes for effective and efficient utilization of CRM/ Salesforce and other tools
Engaging with sales management to guide continuous sales channel improvement utilizing existing and new business tools
Partnering with the Business Analytics leads to provide accurate and timely reporting
Managing CRM/ SalesForce maintenance activities including territory and organizational setup, user setup, and user training
Support complex issues for CRM/ SalesForce, Reporting, and Sales tools
Participate in WW projects to ensure that project deliverables to meet business requirements for region such as AFO/EMEAI/ APAC
Partnering with other team members, IT, and global operations to drive CRM process continuity across business channels

Qualifications

Bachelors Degree plus a minimum of 5 years relevant experience
Demonstrated experience with ERP system such as SAP ECC, CPQ or SFDC CRM
Ability to collaborate equally effectively through all hierarchical levels.
Ability to work independently, prioritize workload, and solve problems.
Demonstrated knowledge and experience of Business Intelligence tools.
Ability to support the development and deployment of tools needed for business growth
Ability to utilize Excel or Access to generate custom analytics and data analytics skills
Excellent communication skills - Korean and English.

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely.

Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.