Director, Performance & Learning

About the Role

As Director of Performance & Learning, you will own and evolve the design of our performance system experience across Abnormal. From new hire onboarding to manager enablement to skill and role evolution for all employees, you’ll shape the systems that help Abnormal grow with intention.

This is a builder role for someone energized by systems thinking, passionate about AI-powered learning, and excited to drive measurable growth across a distributed and high-performing organization.

You’ll partner deeply with COEs across People (Performance, PBPs, Ops), enabling leaders, SMEs, and teams to scale development through toolkits, systems, and repeatable frameworks. You’ll use AI not just as a content accelerator, but as a learning modality—integrated into simulations, coaching, and personalized growth.

You’ll evolve our foundational programs—Becoming Abnormal: Employee Foundations, Lead Abnormally: Manager Foundations, and the AI-Powered Employee Development Enablement—and scale them into durable, AI-first systems that empower employees, accelerate managers, and embed learning into the way we work across every function and role.

What You’ll Do

• Own and evolve the learning strategy and philosophy across Abnormal, aligning to our VOICE values, leadership expectations, and company goals
• Build and lead a performance management system and philosophy tailored by organization, including role definition, performance metrics, cultivating a high-performance culture, and alignment of compensation to performance outcomes.
• Lead and continuously improve current programs:
  
  
• Becoming Abnormal: Employee Foundations
  
• Lead Abnormally: Manager Foundations
• AI-Powered Employee Development Playbook (Explore, Experiment, Elevate)
  
  
• Redesign the onboarding program for a remote-first company - building a structured, scalable experience that fosters connection, clarity, and confidence from Day 1 through full ramp                                                                                                                                                 
• Build AI-powered, experiential learning journeys (e.g., GPT-based roleplays, coaching scenarios, adaptive simulations) for key talent groups
• Design frameworks, toolkits, and systems that enable PBPs, COEs, and functional leaders to deliver learning at scale
• Integrate employee development with performance, feedback, and career planning workflows in people systems, like Workday and Lattice
• Use engagement data, performance trends, and feedback loops to continuously iterate and improve offerings
• Build cross-functional learning communities through cohorts, challenges, and peer-driven learning experiences
• Measure the behavior and business impact of development programs using performance data, adoption metrics, and qualitative insights

What You Bring

• 6+ years in L&D, Talent Development, or People Programs within high-growth, remote-first, or cybersecurity environments
• Proven experience designing and scaling asynchronous, AI-enhanced, or experiential learning systems
• Expertise in remote-first onboarding, manager development, and adult learning science
• Experience applying AI tools (e.g., ChatGPT, Gemini, Sana, Learn.xyz) to enable simulations, prompts, or intelligent learning journeys
• Demonstrated ability to partner with PBPs, COEs, and leaders to align development with business goals
• Fluency in enabling others—through toolkits, automation, or frameworks—to deliver learning with consistency and impact
• Systems-thinking mindset—you bring structure to ambiguity and scale ideas from insight to execution

Nice to Have

• Background in coaching, team effectiveness, or org design
• Experience building or operating within performance enablement systems
• Familiarity with no-code tools or light automation for learning delivery

Why This Role, Why Now?

At Abnormal, we believe world-class teams don’t just hire for capability—they build it. And in a remote-first, high-trust environment, building capability means more than delivering content. It means enabling leaders, scaling habits, and embedding development into our systems, rituals, and culture.

This is your opportunity to architect learning that fuels growth, accelerates onboarding, and transforms every employee into a more impactful version of themselves. You'll define how we learn, how we grow, and how we win—together

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