Offer summary

Qualifications:

Bachelor’s Degree or equivalent work experience., Three to five years of healthcare industry experience, preferably in client services., Experience in the TPA (Third-Party Administrator) space is preferred., Strong communication and client management skills..

Key responsibilities:

Serve as the primary contact for group representatives and brokers.

Conduct benefit meetings, produce educational materials, and assist with plan design.

Manage plan implementation, ongoing service, and renewals.

Travel frequently to conduct client service meetings.

Job description

Do you envision working for a company that has the expertise of a long-standing industry leader, but the spirit of an entrepreneur? Does the thought of making a real impact motivate and energize you? If so, HPI is the place for you. Join a team that values integrity, flexibility, loyalty, compassion and dedication—we can’t wait to meet you.

What we do

HPI is unique. A respected industry leader that’s been serving customers for over 44 years, we’re known for our innovation and adaptability. Our experience has given us our expertise, but our forward-thinking, entrepreneurial spirit has given us our strong reputation. As a third-party administrator, we offer a suite of health and benefit solutions to employers. By joining HPI, you’ll contribute to ideas that make a real difference for employers and employees nationwide. There isn’t a challenge we won’t accept and we’re looking for people who have a passion to take it on. Not just a job—a mission.

Our commitment extends beyond our clients to our own employees. We foster a supportive and inclusive work environment where innovation thrives. By investing in our team’s growth and well-being, we ensure they are equipped to provide exceptional service.

What you’ll do

As the Account Executive, you’ll serve as the primary contact for the group representatives and brokers, ensuring smooth plan implementation, ongoing service and renewals. You’ll produce educational materials, conduct benefit meetings, and design the plan. You’ll also have the opportunity to travel frequently to conduct client service meetings.

In this role, you’ll also:

Work strategically with the consulting team and client to help manage and evolve the health plan
Provide renewal consultation, plan design advice and execute internally any plan design or renewal changes
Prepare plan performance reports and assist with analysis
Offer new programs/services as appropriate
Notify and assist clients/brokers with compliance and reporting requirements

What you bring:

Bachelor’s Degree or equivalent work experience
Three to five years’ of healthcare industry experience in client services, preferably in the TPA space

Why choose us?

We’re a people-first company and value giving back to our community. Ask us about our volunteer opportunities.
Our space is a reflection of who we are—innovative, open and collaborative.
We think feeling your best is an important factor in producing great work, so we embrace a “smart casual” dress code and work at ergonomic desks.
Need to reenergize? When at our Westborough headquarters, take a break to chat in the onsite café, go for a walk on one of the beautiful trails in our office park, or get in a quick workout at one of the campus gyms.

Our Benefits Package

We care about you and believe the greatest gift you can give yourself, your family, and the world is a healthy you! We offer a comprehensive and competitive benefits package to help you lead a happy, healthy life, including: